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Configuration Wizard firmware flashing text needs revising
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Description

It was discussed in Marketing that the text in the firmware flashing section of the Configuration Wizard was too strong and needs revising. See the two screen shots below. We need revision and confirmation from kenhara and Orias on the text for the first screen shot. The other feedback we need to confirm is if we want a warning when you select to not flash the firmware, and skip the upgrade (second screenshot). If we're keeping the warning, we need revision and confirmation of text for that also.

Event Timeline

Steven created this task.Aug 27 2015, 11:02 AM
Steven updated the task description. (Show Details)
Steven raised the priority of this task from to Needs Triage.
Steven added a project: Cura.
Steven moved this task to v17 on the Cura board.
Steven updated the task description. (Show Details)Aug 27 2015, 11:04 AM

I think the "helps reduce confusion" is actually confusing, maybe it should be changed to something like "If you have multiple printers, disconnecting all other 3D printers will help reduce the risk of updating the wrong machine"?

I support that wording change kakaroto!

Here is some proposed text from orias and I. Let us know what you all think. Specifically, is our suggestion about using "Cancel" to get out of these menus appropriate?

First Screenshot

<!--We recommend removing the LulzBot logo and line of text beneath it.-->

Congratulations! You upgraded your LulzBot desktop 3D printer with a new tool head. Now, we need to update your 3D printer firmware so the new tool head can be used. If you did not install a new tool head on your 3D printer, click "Cancel" (below).

Expert User? Note that updating the firmware will overwrite any existing firmware changes and customizations.

Make sure that your 3D printer is the only device connected to your computer through USB. Next, click "Flash the firmware" (below) to update your 3D printer firmware.

<!--We recommend changing the right-hand button to "Skip Update".-->

Second Screenshot

<!--If they click "Skip Update"-->

Are you sure you want to skip the firmware update? Firmware is a type of software that controls how your 3D printer operates, and up-to-date firmware is essential to using the new tool head that you just installed on your printer. If you did not install a new tool head on your 3D printer, click "No", then "Cancel".

Questions? Contact LulzBot Technical Support, visit LulzBot.com/support, email support@lulzbot.com, or call +1-970-377-1111.

I'm unsure about the support contact in the warning window, but I'll throw it into the mock for now. We can confirm it in the mock up if we want to keep it or not.

I missed the text under the LulzBot logo for the other steps. We already plan to remove the WARNING line in all of these so no worries there, we just need confirmation or edits of the black text just below the logo. Also, confirmation is needed if we're removing the LulzBot logo on all of these




Orias added a comment.EditedAug 27 2015, 1:04 PM

My 2 cents:

Select your machine
Change to "Select your 3D printer"?
Select your printer has a space before the colon.

LulBot Mini Tool Head
"Tool Head" should be lower case as it's a generic noun.
What about: "Select your current tool head."

LulzBot Tool Head Hotend Selection
Needs to be "Hot End" not "Hotend".
Still reads: "Picking the correct Tool Head is important.". Change to: "Select your current hot end."

LulzBot TAZ/Mini
Says: "LulzBot TAZ/Mini". Can this be changed to reflect the final picked configuration, or just removed all together?
Capitalize www.LulzBot.com/Cura, or lower-case the entire URL. Make the URL a clickable link if possible.

The main centered, bold header in each selection stage makes it clear what is happening in each stage of the process.

I see that the warning text is already going to be removed. Further, in looking through these, the logos and black text in all of these windows seem unnecessary to me. I would recommend removing them all. I spoke with Claudio in chat he was open to getting rid of these things too.

Agreed with Claudio's feedback about the "Hotend" one, should be "Hot End".

For the final one, what if the header reads:

<h1>Congratulations!</h1>

<!--Then get rid of the line divide/break and just have it all in one block.-->

Cura LulzBot Edition is now ready to be used with your LulzBot 3D printer. For more information about using Cura with your LulzBot 3D printer, visit <URL>

^ I agree with Claudio's feedback about the URL too.

Orias awarded a token.Aug 27 2015, 1:45 PM
Steven closed this task as Resolved.Aug 28 2015, 9:22 AM
Steven claimed this task.

This was rolled into the mock, closing this ticket. See https://code.alephobjects.com/M3 for next steps.