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Quiver Packaging Redesign
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Description

The footprint of Quiver will be larger. Packaging and foam will have to be redesigned.

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Yes. I wonder if in the mean time we can decide if we want the packaging to stay generally the same with minor tweaks to fit the new machine, or if we want a bigger change. There are many changes that will require a packaging rework including the addition of cable chains, the dimensions and shape of the Y-stage, the tool head (which I assume we'd prefer to ship pre-installed?).

I know when we moved away from the TAZ 4-5 box we heard both good and bad feedback. The TAZ 6 boxes are way less wasteful in terms of the amount of foam used and IMO are much easier to move around, but the older boxes were easier to repack a printer into and arguably protected it better due to the massive amount of foam and the horizontal orientation.

@lansky @Megan @eBeardslee Any customer insights on this question?

@bowman What about feedback from the line?

Megan added a comment.Jul 27 2018, 3:40 PM

I can't say that I have had too much feedback on packaging that would warrant a change more than necessary for the printer updates. Mostly we hear that our packaging is awesome, until we hear from the people whose box arrived looking like it was hit by a freight train.

I'm happy to update the line art to reflect updates to the TAZ. I was also thinking the new mark across two planes would look good. Because the Mini 2 box art was changed to be more consistent with, TAZ should carry over that same look.

I haven't had any customers comment on the packaging. While it's not common, when we get a printer back that has been incorrectly packaged most of the time it's a Taz 6, I don't know if that is because the packaging is hard to package or not.

The main feedback from the line is to try to find a way to not have to remove the tool head from the printer and box it separately.

OK, so to summarize it seems that:

  • In general, customers like our packaging
  • The TAZ could be easier to repack to avoid damages in return shipping. One thing Michael and I had talked about was if the two bottom foam pieces were pre-spaced by being glued to a piece of cardboard that would sit in the bottom of the box. Then they wouldn't move around and roll out of the way.
  • Production would like to keep the tool head on the machine if possible. Marketing would like that too, makes set up for the user much easier, especially with the new mounting system. I'm wondering though for packaging, if the Y-stage would fit in the main printer frame with the tool head attached. @tutley Any idea? Seems like it's a tight fit on TAZ 6 even with the tool head removed.
tutley added a subscriber: west.Jul 31 2018, 8:39 AM

@benmalouf i just checked this with @west and it can be done!

What's the status on this one? Can we close down the ticket? If so, please close the ticket.

Can always reopen later if needed.

Thanks,

west added a comment.Sep 10 2018, 2:48 PM

We will need to get preferred a machine to design packaging

logan edited subscribers, added: logan; removed: benmalouf.Oct 2 2018, 8:50 AM

PP is aware of the changes needed, they have seen Quiver and once we have a unit available we need to get it to them.

Looks like Friday the printer testing back in R&D will be available for package design.

Thank you. I will have PPPI come up on Monday to pick up.
I assume no artwork changes are happening? @mcoronado

Also, has it been determined that the dual will ship installed?

i think drop testing will be the ultimate deciding factor

@tutley - Fair enough, for this initial exercise though I will assume that it will ship mounted, packaging will be designed around this. IF it fails drop testing we change packaging direction.

@jessica Artwork may need to be scaled and resubmitted due to a larger box. Should be a quick turnaround once we have dims.

Thats what I like to hear @mcoronado! Thanks!

nickp triaged this task as High priority.Oct 24 2018, 9:26 AM
Steven added a subscriber: Steven.Oct 24 2018, 4:31 PM

@jessica I think we should be able to finalize the tool head cap this week. Can we plan to talk with the packaging supplier the week of the 29th?

@nickp I split out the packaging print design to T4299 so this ticket can be more specific about the design and configuration of the packaging materials.

Steven added a subscriber: mcoronado.

@nickp @Steven
Tom w/ preferred packaging will be here 10:30 on 11/2. Can we do this in R&D or shall I schedule the conference room?

@jessica in R&D will be fine

@tutley can you please have a final prototype quiver available by 11/2 to review with Preferred?

nickp changed the edit policy from "All Users" to "LulzBot Hardware Products (Project)".Oct 25 2018, 11:58 AM

@jessica @Steven @kent

Draft of Quiver Box Art:

kent added a comment.Nov 9 2018, 9:37 AM

@mcoronado here are the photos of the printer in a couple different configurations that we are looking at.

The first configuration is tool head all the way left and y-axis bed side forward. This gives more clearance for the y motor, but less clearance for the bed corner near the tool head.

The second configuration is the tool head left and the y-axis bed side backward. This gives more clearance for the tool head but the y motor would sit very close to the extrusion and there is also concern about the rods coming into contact.

The third configuration we discussed is shipping assembled. This would drastically increase the size and cost of shipping, but it can't be ruled out until after we do some drop tests.

kent added a subscriber: samantha.Nov 27 2018, 3:14 PM

@samantha @west @tutley @Steven @jessica I just forwarded an email to this effect, but for the sake of the ticket, our packaging designer is having trouble and I'm not sure we can count on them to design the packaging we need in time. To that end, I think we need to design packaging for the printer (within the existing capability of the manufacturing processes of our current supplier).

kent added a comment.Nov 29 2018, 11:22 AM

Ok I just spoke with the designer he is using alibre design expert (whatever that is) and it was not opening certain parts of the assemblies for some reason. I recommended FreeCAD, which he installed, and is now able to open the .step files using that. I showed him how to measure distances in the part workbench, and walked him though some of the concerning parts. He did point out that the y-cable chain parts were not in the step nor was any of the filament runout sensor. If possible, I would like to send him files with those two added, but I told him he might just have to work from the photos and the physical model at first.

west added a comment.Nov 29 2018, 11:31 AM

@kent the filament sensor assembly can be found in the pre-alpha -assemblies branch Production_parts/TAZ7_assembly/Assemblies/filament_sensor_assembly.fcstd

@kent @jessica any updates on how the designer is doing on the packaging?

kent added a comment.Dec 12 2018, 10:07 AM

Yeah, he wrote me yesterday,

I can"t locate the "Y chain assembly" that goes on the rear
of the printer...I also cannot get the "dual_aero_assembly_01"
I have everything else. I had to export as .igs , save and re export as .stp to get everything.
See attached.
Any help would be appreciated.

Regards,
P.T.Roberts

and

Also I can't find the filament shut off assembly that mounts on the end.

PTR

Just got a message from Tom. The designer was having issues with the software, so they went back to doing it the old fashioned way by hand measuring. They started this yesterday and are still working through. They need a few more days to get this completed, and per Tom will have the printer back to us no later then Friday December 28th.

@kent @jessica

DaniAO added a comment.Jan 2 2019, 2:19 PM

Prototype packaging was dropped off and reviewed with Tom on Friday. Drop test results are in T5047.

DaniAO added a comment.Jan 3 2019, 1:38 PM

@jessica

It was mentioned that Tom emailed Friday to get a printer back. Also can we ask them to look at using the foam that is currently used on the TAZ 6? This seems to be a more dense that what was brought.

Tom picked up the Quiver yesterday. They are bringing in some sample foam from the vendor to redesign.

DaniAO claimed this task.Jan 21 2019, 1:46 PM

Emailed Tom for an update and sent the most recent drop test results.

Tom has a re-design meeting today and then will try to get us an updated set of foam in the next couple days.

eBeardslee added a parent task: Restricted Maniphest Task.Feb 4 2019, 10:33 AM
DaniAO added a comment.EditedFeb 12 2019, 7:36 AM

2 new sets of foam were dropped off last week, and we just need to test it.

The 2 inch black foam (much like what we get for the Mini 2) is the winner. Kent would like to make a few adjustments and then Tom can quote.

Reached out to Tom to get a phone call set up as Tom has some questions for Kent.

DaniAO added a subscriber: jperry.Feb 27 2019, 8:45 AM

@jperry - please set up part numbers for the following:

TazPro Top Endcap Foam, 1.7 lb. Density Polyethylene Foam, Black
TazPro Bottom Endcap Foam, 1.7# Density Polyethylene Foam, Black
TazPro Print Head Stabilizer Foam, 1.7# Density Polyethylene Foam, Black

Thank you!

I created the following part numbers. Let me know if you need anything else!

SH-PA0060: TazPro Top Endcap Foam, 1.7 lb. Density Polyethylene Foam, Black
SH-PA0061: TazPro Bottom Endcap Foam, 1.7# Density Polyethylene Foam, Black
SH-PA0062: TazPro Print Head Stabilizer Foam, 1.7# Density Polyethylene Foam, Black

FOAM is a approved. Tom is to get us a quote so we can get this ordered.

Updated names and part numbers

SH-PA0060: TazPro, Top Endcap Foam, 1.7 lb. Density Polyethylene Foam, Black

SH-PA0061: TazPro, Bottom Endcap Foam, 1.7# Density Polyethylene Foam, Black

SH-PA0062: TazPro, Print Head Stabilizer Foam, 1.7# Density Polyethylene Foam, Black - Part A

SH-PA0063: TazPro, Corrugated Sleeve

SH-PA0064: TazPro, Print Head Stabilizer Foam, 1.7# Density Polyethylene Foam, Black - Part B

DaniAO reassigned this task from DaniAO to kent.Mar 29 2019, 11:44 AM

Foam PO has been placed and parts numbers have been added to the BoMs. Ready for review.

kent closed this task as Resolved.Apr 1 2019, 10:17 AM

This is reviewed and merged.