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LCD display crooked and not adjustable
Closed, ResolvedPublic

Description

Slight metal edge visible towards top left of screen
Removed outer 2 screws entirely
Significantly loosened inner 2

Cannot move the LCD display at all in any direction by any method to get rid of crooked appearance.

I think that check should be removed from the QA record if there is no way to adjust it, and checking it unless metal is visible will be highly subjective.

Event Timeline

logan created this task.Feb 28 2019, 12:35 PM
logan created this object with edit policy "LulzBot Hardware Products (Project)".
logan added a subscriber: tutley.Mar 4 2019, 10:25 AM

That is QB13 if anyone in R&D wanted to see and/or try to adjust themselves. Didn't want to try replacing parts until I get another set of eyes on it.
@west @tutley

oliver triaged this task as High priority.Mar 5 2019, 2:26 PM
oliver added a subscriber: oliver.

We are seeing a few printers coming with crooked screens. I attempted to remove the LCD assembly and resit it back in place but there doesn't seem to be much space for adjustment as it fits pretty tight in there.

That being said I was able to lessen the amount of side metal showing of the screen.

oliver added a comment.Mar 5 2019, 2:32 PM

It looks like this may be due to the bezel having more space to move. This problem can be removed by making sure that the bezel is fitting square within the chassis slot.

logan added a comment.Mar 6 2019, 9:58 AM

@oliver So were you able to fix QB13? If so, and you have a method that is sure to work on other printers, please post it here so we can see about getting it into the OHAI

@logan I found the LCD itself fairly hard to move around while it is one the box and I had no luck with removing it completely and trying to re-seat it from the ground up.

I was able to fix the issue of the metal side showing up by loosening the screws to the LCD (you still have to remove USB connector, might want to have this down before) and centering the front bezel around the LCD as it had the most amount of room to move.

I talked with @tutley and @west and it another fix would be to extend the front bezel inwards a little bit if this problem ends up being more wide spread.

logan closed this task as Resolved.Apr 2 2019, 10:56 AM

If this can be alleviated by moving the bezel around that should be sufficient.
We can re-open this ticket if the problem becomes more frequent, so far I have only seen this on the one machine.