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Default sounds
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Are we checking that every printer has the same set of sounds for each action set as a default? If so, who will set the sounds, control box builders? finals? Are we to check them at calibration? Will this be on the checksheet or in the OHAI?

Event Timeline

paulette created this task.Mar 14 2019, 1:21 PM
DaniAO claimed this task.Mar 15 2019, 7:46 AM
DaniAO added subscribers: Hob, eBeardslee.

@Hob @eBeardslee @karrad

Thoughts on this?

In recent firmware versions these have been set default by the firmware, last I saw. So we may just need the decision on what we want those to be
The start-up animation is uploaded and activated during control box assembly testing.
Adding @marcio to the discussion

logan added a comment.Mar 15 2019, 2:34 PM

To answer the question(s) if they can be set by default in the FW there is no need as far as I see to check them at any point. Does the checklist ask if sounds can be heard (speaker is functional)? This is checked on the LCD sub-assemblies in the OHAI, but may be a good thing to add to the checklist if it isn't there.

This is checked on the LCD sub-assemblies in the OHAI, but may be a good thing to add to the checklist if it isn't there.

@logan: Make sure the sticker covering the speaker has been removed. It makes a huge difference in audio volume.

logan added a comment.EditedMar 15 2019, 3:15 PM

Ah! I remember asking about that earlier on and no one was sure. We can add this to LCD assembly: https://ohai.lulzbot.com/project/touch-screen-assembly/quiver/

@logan: The other sticker that comes to mind is the film that covers the LCD. That one needs to be removed too.

The reason I asked is we have seen a couple come through with different sounds, so it was either changed at some point in pre-sub or not set as a default the same as other versions.

@Hob @eBeardslee @karrad

Please provide input on the start up sounds.

Thanks!

Personally I prefer sounds off by default, and can instruct users who would like them how to turn them on. I will defer to marketing on what they would prefer.

I think we do:
Click sounds on
Print Starting: Twinkle
Print Finished: Fanfare
Print Error: Sad Trombone

adam added a subscriber: adam.Mar 18 2019, 10:45 AM

I personally prefer sounds off, but as long as we make it clear/easy for the customer to turn them off, I'm okay with whatever.
If I end up with one of these near me long term, I'm probably going to turn off everything except sad trombone for failure... maybe even turn that off.

I feel that the sad trombone is a must for failed prints. IMO

in calibration we prefer to have the sounds, and we like the set-up @eBeardslee recommended. It makes it easier to stay on top of calibrations to hear the sounds.

DaniAO added a comment.EditedMar 18 2019, 1:51 PM

Sorry I don't have a printer to try these on right now. Are the one's that @eBeardslee suggested set to default already? if not, then we will need to update the OHAI to get these sounds set.

To let the customer know how to change/turn off, something should be mentioned in the quick start guide then? or would there be a better place?
Thanks!

I think a quick mention in the QSG would hit the most customers, and avoid support calls.

DaniAO reassigned this task from DaniAO to MikeR.Mar 29 2019, 11:51 AM
DaniAO added a subscriber: MikeR.

@MikeR can you (or assign this to the next person working on OHAIs) update the OHAI to set the sounds for Quiver to the following?

Print Starting: Twinkle
Print Finished: Fanfare
Print Error: Sad Trombone

Thank you!

@DaniAO @marcio can these settings be made default in the FW so they're already set when flashed?

@logan: These are the default settings.

@DaniAO If they're set by default in the FW it shouldn't need set in OHAI

some one said that some of them didn't have these as default. Maybe a check in the ohai just to verify?

I think that was because we have changed the FW so many times maybe?

Possibly. The defaults will only be loaded if the FW thinks the EEPROM is invalid.

We are currently flashing to .106 and the sounds are defaulting to Silence for all three options.

marcio added a comment.Apr 5 2019, 9:56 AM

@paulette: On Quiver, flashing the FW will not reset sound settings to a default.

@marcio Are you saying we need to use the manual reset button when flashing the new FW to make the sounds appear on default?

@karrad: You may need to erase the internal EEPROM. This is done when the the startup animation is loaded up.

DaniAO added a comment.Apr 9 2019, 8:34 AM

Can we add a step to the OHAI that checks the sounds and have them set to the following?
Click sounds on
Print Starting: Twinkle
Print Finished: Fanfare
Print Error: Sad Trombone

@kent - not sure who is working on OHAI this week that can do this?

DaniAO reassigned this task from MikeR to logan.
logan added a comment.Apr 15 2019, 2:52 PM

Text is there, just have to get a hold of a unit to photograph

@logan as mentioned there is a Quiver Beta on the shelf in production you can grab to use for this.

Thanks!