Page MenuHomeAleph Objects Inc

Tool head discontinuation website notification
Closed, ResolvedPublic

Description

We need to get a notification up on the website that these items are discontinued.
Especially important is that we notify people of the hexagon hot end end-of-life affecting these products:
KT-HE0001 Hexagon Hot End 0.5
KT-HE0002 Hexagon Hot End 0.6
KT-HE0003 Hexagon Hot End 0.35
KT-CP0096 TAZ extruder 2.1
KT-CP0109 Mini extruder 2.1
KT-CP0094 v2c tool head 0.5mm
KT-CP0095 v2c tool head 0.35mm

Also affected, but hopefully already noted:
KT-CP0088 Mini Flexy
KT-CP0090 TAZ Flexy
KT-CP0091 FlexyDually
KT-CP0089 Dual v2

Event Timeline

adam created this task.Mar 19 2019, 7:32 AM
adam triaged this task as High priority.
adam created this object with edit policy "Retail Parts (Project)".
Orias added a comment.Mar 27 2019, 9:30 AM

Going to use copy similar to this:

are no longer being stocked. Refunds or exchanges are not being offered on these items.
adam added a comment.Mar 27 2019, 9:35 AM

Do we want to throw in something about "due to some material end of life..." or "due to some materials being discontinued..."?

Orias added a comment.Mar 27 2019, 2:28 PM

Link that points to the latest gen tool heads: https://www.lulzbot.com/store/tool-heads?combine=|

Orias added a comment.Mar 27 2019, 2:36 PM

This item is no longer in production and is only available while supplies last. Refunds or exchanges will not be available.

Find the latest generation of LulzBot Tool Heads for your LulzBot 3D Printer at LulzBot.com/ToolHeads

Orias updated the task description. (Show Details)Mar 27 2019, 2:41 PM
Orias closed this task as Resolved.
adam added a comment.Mar 27 2019, 2:45 PM

correct - the mini tool head as well