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Insert breaking in extruder body
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Disassembled a TAZ Pro Dual and found this:

Torque spec listed as 3in*lbs in step 15 here:

Edit: referenced wrong fastener in OHAI

Event Timeline

logan created this task.Apr 26 2019, 11:34 AM
logan created this object with edit policy "LulzBot Hardware Products (Project)".
logan updated the task description. (Show Details)Apr 26 2019, 11:37 AM

This was the case on both bodies of this extruder, except the right side those metal bits must've already fallen out somewhere along the way.

logan added a comment.Apr 26 2019, 3:22 PM

Another Pro tool head with this issue was found at calibration, the broken parts of the brass insert fell on the bed.

@logan @oliver @franklin @MikeR

Have there been any more reports of this at all? From what I can tell, we only saw a couple instances of this?

MikeR added a comment.May 22 2019, 8:55 AM

@DaniAO I haven't heard of this still being an issue. I talked with the folks at cal and they have not had this problem for a few weeks.

DaniAO closed this task as Resolved.May 22 2019, 8:56 AM
DaniAO claimed this task.

Okay going to close this one down for now, but we can always reopen if needed.

We have not seen any more returned to us for that reason in Tool Heads.