Disassembled a TAZ Pro Dual and found this:
Edit: referenced wrong fastener in OHAI
This was the case on both bodies of this extruder, except the right side those metal bits must've already fallen out somewhere along the way.
Another Pro tool head with this issue was found at calibration, the broken parts of the brass insert fell on the bed.
@logan @oliver @franklin @MikeR
Have there been any more reports of this at all? From what I can tell, we only saw a couple instances of this?
@DaniAO I haven't heard of this still being an issue. I talked with the folks at cal and they have not had this problem for a few weeks.
Okay going to close this one down for now, but we can always reopen if needed.
We have not seen any more returned to us for that reason in Tool Heads.