Page MenuHomeAleph Objects Inc

CURA 3.6.8 crashes while trying to flash the firmware.
Closed, DuplicatePublic


Cura LE Version: 3.6.8

Operating System: Windows 10

Printer: TAZ 6

Tool Head: Standard and may present itself with other toolheads

Description of issue: Client tries to change toolheads and flash the firmware for the new toolhead and CURA crashes when it tries to flash the firmware.

Steps to reproduce: Try to flash the firmware from one toolhead back to the standard TAZ 6, preferably on a windows machine. In the instance with my client that cache had already been cleared a few days prior. The client was using a shared machine running Windows 10 that multiple users run but when he tried to connect using a work laptop the same issue would occur. The helpdesk id for the request is 204619.

Upload cura-lulzbot.log (attachment) Requested log from client. Awaiting update

Event Timeline

alexei triaged this task as Normal priority.Jul 31 2019, 7:44 AM
alexei changed the edit policy from "Custom Policy" to "Restricted Project (Project)".