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Trouble running Cura on new Ubuntu 18.04 install
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Description

Ticket: 204,999

Operating System: Ubuntu 18.04

Log file: Awaiting on Customer response

Cura version: 3.6.8

Detailed Description: I was able to install Cura using the instructions on this page. I followed the instructions to install the "buster" version since I am running Bionic. Unfortunately, when I try to run it, I get a runtime error:

gmadrid@turncoat:~$ cura-lulzbot
/usr/share/cura-lulzbot/cura-lulzbot: /lib/x86_64-linux-gnu/libc.so.6: version `GLIBC_2.28' not found (required by /usr/share/cura-lulzbot/cura-lulzbot)

I have tried upgrading libc6, but it appears that 2.27 is the latest version for Bionic:

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gmadrid@turncoat:~$ sudo apt install libc6
[sudo] password for gmadrid:
Reading package lists... Done
Building dependency tree
Reading state information... Done
libc6 is already the newest version (2.27-3ubuntu1).
0 upgraded, 0 newly installed, 0 to remove and 0 not upgraded.
gmadrid@turncoat:~$

Here are a couple of things that may be useful:

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gmadrid@turncoat:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 18.04.2 LTS
Release: 18.04
Codename: bionic
gmadrid@turncoat:~$ uname -a
Linux turncoat 4.15.0-1039-oem #44-Ubuntu SMP Sun May 19 07:35:44 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
gmadrid@turncoat:~$

Had customer try HarlemSquirrel's response on code ticket T5835

Customer reply: HarlemSquirrel had a different problem relating to "readline" and not "libc6". I tried doing what he did with libc6, but I was unable to install the dpkg after downloading it. apt reported inconsistencies that would arise and refused to finish the installation.

Event Timeline

johnson created this task.Mon, Jun 10, 1:36 PM

Adding this ticket to thread 205,578

I recently purchased a used Lulzbot mini, and I'm trying to install your
Cura software on my Ubuntu 18.04 system. I ensured that my system was up
to date, and followed the instructions on your website, but I get a
version mismatch in the glibc library. It appears that I'm not the only
one with the problem, as there's this posting on your message board
(I've posted my own follow-up).
https://forum.lulzbot.com/viewtopic.php?f=8&t=9644

I can probably fix this by building Cura from source, but I can't seem
to find the source anywhere. I see several (different) pointers to
various repositories, all of which look to be several years old, and
they don't seem to have the source code anyway. Cura is open-source,
correct?

Your help is appreciated, as I'd like to get an initial print running on
my printer this weekend if possible.