Page MenuHomeAleph Objects Inc

[AS-EL0003] Z-Motor Brake Assembled
Closed, ResolvedPublic


Please make sure to tag your supervisor as a subscriber to the ticket

Part Number: AS-EL0003

Part Description: Z-Motor Brake Assembled

Is it marked as can be sold? No

Is there a price set? No

Has this items been requested enough that it needs to have a retail kit set up for it? No

Event Timeline

noah created this task.Jul 15 2019, 3:36 PM
adam added a subscriber: adam.Jul 15 2019, 3:37 PM

@noah I think you want KT-EL0073

noah added a comment.Jul 15 2019, 3:40 PM

I am trying to get a z-brake replacement sent out to a customer for an RMA and was told that I need to use the part number [AS-EL0003] rather than [KT-EL0073] as we can not use KT part numbers for RMAs.

adam added a comment.Jul 15 2019, 3:43 PM

You can't for LRS, but they will need to package it for an RMA anyway if you are going to ship it to a customer.

@lisa @cmerot @kforrest
I have been told by Kyle and Megan that we should be using AS part numbers. We have also always used KT part numbers before.
I am looping everyone in to get a final answer.

KT or AS?

DaniAO added a subscriber: DaniAO.Jul 15 2019, 3:49 PM

KT part number have the packing for parts to send out to the customer. If the part is going on a SO for an RMA or LRS that is being repair internally it is the AS- (or other internal that is not KT) as we don't need to waste the packaging in house.

TyTh added a comment.Jul 15 2019, 3:51 PM

@DaniAO Okay, so as far as TSR is concerned when we make SOs, KT part numbers are okay?

@TyTh when it's being shipped out to the customer yes.

DaniAO closed this task as Resolved.Jul 18 2019, 12:32 PM

Going to close this one down as it seems resolved.