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sirah created T10105: TAZ Pro X axis cable mount.
Tue, Sep 17, 4:37 PM · Retail Parts
DaniAO added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

So the part for this ticket is only the links. If this is for the part that you have picture.. then it will be a new part and we will need a new ticket please.
Thanks!

Tue, Sep 17, 2:48 PM · Retail Parts
sirah added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@DaniAO Galadriel linked me this telling me it should relate to my customer as well. A customer would like this replacement part as well. I can open up a new ticket for this if you would like.

Tue, Sep 17, 2:47 PM · Retail Parts
DaniAO closed T10103: [EL-MS0535] USB ESD Sheilding fingers as Resolved.

@youngmrcarlson the price has been set and this is marked as can be sold.

Tue, Sep 17, 2:46 PM · Retail Parts
youngmrcarlson created T10103: [EL-MS0535] USB ESD Sheilding fingers.
Tue, Sep 17, 2:30 PM · Retail Parts
btiernan added a comment to T10101: Add Enclosure to SW.

@adam Added

Tue, Sep 17, 1:20 PM · Retail Parts
adam moved T10100: Reseller Notice - Discontinuation of NPH Beds from Product Requests to Discontinued Products/Parts on the Retail Parts board.
Tue, Sep 17, 1:18 PM · Retail Parts
adam moved T10101: Add Enclosure to SW from Product Requests to LulzBot TAZ PRO/Workhorse ABS+ Enclosure by Printed Solid-KT-MS0014 on the Retail Parts board.
Tue, Sep 17, 1:17 PM · Retail Parts
adam triaged T10101: Add Enclosure to SW as Normal priority.
Tue, Sep 17, 1:17 PM · Retail Parts
eBeardslee reopened T8917: Product Page - HE Tool head as "Open".
Tue, Sep 17, 12:37 PM · Retail Parts
eBeardslee reopened T8917: Product Page - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Open.
Tue, Sep 17, 12:37 PM · Retail Parts, Redgum
eBeardslee closed T8917: Product Page - HE Tool head as Resolved.
Tue, Sep 17, 12:37 PM · Retail Parts
eBeardslee closed T8917: Product Page - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Resolved.
Tue, Sep 17, 12:37 PM · Retail Parts, Redgum
Megan updated subscribers of T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@Rachael @Dante referral to T10100

Tue, Sep 17, 11:55 AM · Retail Parts
Megan updated subscribers of T10100: Reseller Notice - Discontinuation of NPH Beds.

@Rachael @Dante referred from T10073

Tue, Sep 17, 11:54 AM · Retail Parts
karrad triaged T10100: Reseller Notice - Discontinuation of NPH Beds as Normal priority.
Tue, Sep 17, 11:50 AM · Retail Parts
karrad added a comment to T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@Megan Lets go ahead and start the discontinuation notices in that case. The modular bed plate and glass/pei will be the replacement piece.

Tue, Sep 17, 11:49 AM · Retail Parts
Megan added a comment to T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@karrad our longest reseller requires 90 days for discontinuation. Should we go ahead and start the end of life process for these longer resellers now, or wait until those timeframes?

Tue, Sep 17, 11:44 AM · Retail Parts
karrad added a comment to T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@Megan What is the longest amount of notice we need to give to this for resellers?

Tue, Sep 17, 11:34 AM · Retail Parts
Megan added a comment to T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@adam That sounds fairly accurate for these. We do currently have 25 total on backorder between SW and AM, so we will want to take that into consideration for total amounts to cover.

Tue, Sep 17, 11:16 AM · Retail Parts
Orias added a comment to T8814: HE Retail Tool Head - Product Release.

I've set Aleph1 inventory at 20 for launch.

Tue, Sep 17, 11:14 AM · Retail Parts, Redgum
Megan updated subscribers of T8814: HE Retail Tool Head - Product Release.

@adam there are already 10 on backorder, this was factored in to the number I gave @Orias for LulzBot.com inventory levels

Tue, Sep 17, 10:58 AM · Retail Parts, Redgum
adam added a comment to T8814: HE Retail Tool Head - Product Release.

@Megan @gyukish how many of these are backordered for bundles or existing sales orders?

Tue, Sep 17, 10:55 AM · Retail Parts, Redgum
adam added a comment to T6681: Retail Label- TAZ Pro extruder KT-CP0145.

It looks like these are the old style cable channels. I assume we want to get updated shots before we order these stickers?

Tue, Sep 17, 10:54 AM · Retail Parts
Orias closed T10098: HE tool head in Shipwire as Resolved.
Tue, Sep 17, 10:45 AM · Retail Parts
Orias closed T10098: HE tool head in Shipwire, a subtask of T8814: HE Retail Tool Head - Product Release, as Resolved.
Tue, Sep 17, 10:45 AM · Retail Parts, Redgum
Orias added a comment to T10098: HE tool head in Shipwire.

@adam Aleph1 set to 20 units.

Tue, Sep 17, 10:44 AM · Retail Parts
btiernan added a comment to T10098: HE tool head in Shipwire.

@adam Added to SW

Tue, Sep 17, 10:31 AM · Retail Parts
adam triaged T10098: HE tool head in Shipwire as High priority.
Tue, Sep 17, 10:13 AM · Retail Parts
DaniAO closed T10093: [PP-MP0216] Bed Plate, 6061 as Resolved.

price has been set and turned on for sale.

Tue, Sep 17, 8:26 AM · Retail Parts
youngmrcarlson created T10093: [PP-MP0216] Bed Plate, 6061.
Tue, Sep 17, 8:17 AM · Retail Parts
DaniAO closed T10090: [AS-PR0144] Filament Sensor Assembly as Resolved.

Marked as can be sold and price has been set.

Tue, Sep 17, 7:25 AM · Retail Parts
DaniAO added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@sirah this is a totally different part that what was originally requested. Are we talking about the same customer?

Tue, Sep 17, 7:22 AM · Retail Parts

Mon, Sep 16

karrad closed Restricted Maniphest Task, a subtask of T8814: HE Retail Tool Head - Product Release, as Resolved.
Mon, Sep 16, 4:14 PM · Retail Parts, Redgum
karrad closed T8912: Retail Label - HE Tool head as Resolved.
Mon, Sep 16, 4:14 PM · Retail Parts
karrad closed T8912: Retail Label - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Resolved.
Mon, Sep 16, 4:14 PM · Retail Parts, Redgum
karrad added a comment to T9052: DO Routing-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

@tomc Is there any other routing to be done on this part? We are expecting this in 9/19/19

Mon, Sep 16, 4:11 PM · Retail Parts
karrad closed T9058: Take and Prep Product Photos-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014 as Resolved.

@DRobertson Closing this one out as complete

Mon, Sep 16, 4:11 PM · Retail Parts
karrad closed T9054: Update Wiki Entries-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014 as Resolved.

part number and UPC added, closing this one out http://wiki.alephobjects.com/wiki/Retail_Parts

Mon, Sep 16, 4:10 PM · Retail Parts
karrad closed T9374: Start printing corners-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014 as Resolved.

Initial order is expected to land by 9/20/19 the initial printing has been completed.

Mon, Sep 16, 4:07 PM · Retail Parts
karrad closed T10044: Workhorse Part WF Small Holes as Resolved.

We have contacted PS about the issue, it was a problem with their cut file. They have fixed this in all future units, and sent 25 WF pieces for RMAs if customers are having issues. Closing this one out.

Mon, Sep 16, 4:06 PM · Retail Parts
youngmrcarlson created T10090: [AS-PR0144] Filament Sensor Assembly.
Mon, Sep 16, 4:04 PM · Retail Parts
sirah added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@DaniAO Hello it appears that the mount end of the chain that is connected to the back of his toolhead is the one that needs to be replaced.

Mon, Sep 16, 4:00 PM · Retail Parts
karrad closed T9749: Product Release - PolyBox KT-MS0015 as Resolved.

Polybox went live today on the website, closing all these tickets out and hiding the column.

Mon, Sep 16, 3:58 PM · Retail Parts
karrad closed T9752: Product Photos as Resolved.

Polybox went live today on the website, closing all these tickets out and hiding the column.

Mon, Sep 16, 3:58 PM · Retail Parts
karrad closed T9752: Product Photos, a subtask of T9751: PolyBox Product Page, as Resolved.
Mon, Sep 16, 3:58 PM · Retail Parts
adam added a comment to T8917: Product Page - HE Tool head.

ah - specs will be identical to SE tool head + Hardened Steel nozzle
OSHWA UID: US000167

Mon, Sep 16, 3:54 PM · Retail Parts
adam added a comment to T8917: Product Page - HE Tool head.

@cathryn ticket is created for syncing to download. Included items is just packaging and tool head. Not sure what you need for spec sheet.

Mon, Sep 16, 3:52 PM · Retail Parts
adam closed T8914: Initial stocking MO - HE Tool head as Resolved.

@MichaelM first 20 are finished - nm on this

Mon, Sep 16, 3:51 PM · Retail Parts
adam closed T8914: Initial stocking MO - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Resolved.
Mon, Sep 16, 3:51 PM · Retail Parts, Redgum
adam added a comment to T9929: Packaging OHAI - KT-CP0150.

@logan those steps from the SE tool head are fine as a template. You just need to update the sticker part numbers.

Mon, Sep 16, 3:50 PM · Retail Parts
eBeardslee closed T9751: PolyBox Product Page as Resolved.
Mon, Sep 16, 3:49 PM · Retail Parts
eBeardslee closed T9751: PolyBox Product Page, a subtask of T9749: Product Release - PolyBox KT-MS0015, as Resolved.
Mon, Sep 16, 3:49 PM · Retail Parts
eBeardslee added a comment to T9751: PolyBox Product Page.

Page is live at: https://www.lulzbot.com/store/accessories/polymaker-polybox

Mon, Sep 16, 3:48 PM · Retail Parts
adam added a comment to T8913: Source Files - HE Tool head.

ticket created to sync to download - this was under goldenrod-stowaway repo not the retail-parts repo

Mon, Sep 16, 3:29 PM · Retail Parts
adam closed Restricted Maniphest Task, a subtask of T7258: Dual v3 adapter retail kit, as Resolved.
Mon, Sep 16, 3:28 PM · Retail Parts, Redgum
karrad added a comment to T9751: PolyBox Product Page.

@cathryn What is the status on this page? Need to get an idea on when we can turn it on

Mon, Sep 16, 3:24 PM · Retail Parts
DaniAO added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@Galadriel this kit is just for the links them selves. In order to get the mounts, we would need pictures of which side, and then set up new part numbers for those.

Mon, Sep 16, 3:19 PM · Retail Parts
logan added a comment to T9929: Packaging OHAI - KT-CP0150.

I called Toolheads since @MichaelM is out today. I went over this with Debbie to make sure they were aware and she said these had already been completed today.

Mon, Sep 16, 2:54 PM · Retail Parts
logan added a comment to T9929: Packaging OHAI - KT-CP0150.

OCA is showing 380 of each front and back label at Rocky, I will assume that is correct.

Mon, Sep 16, 2:48 PM · Retail Parts
logan added a comment to T9929: Packaging OHAI - KT-CP0150.

@adam Have labels arrived?
Also, please look at steps 19 thru 24 here: https://ohai.lulzbot.com/project/lulzbot-mini-2-aerostruder-assembly-and-packaging/mini-2/
Are there any differences aside from labels and the actual tool head being packaged?
If not, those steps can be followed in the interim. If the BOM is correct and it is known what materials are needed, this should not be a hold-up for production.

Mon, Sep 16, 2:41 PM · Retail Parts
Galadriel added a comment to T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@DaniAO Thanks for getting this taken care of! Do you happen to know if the parts in this kit would be able to be used at the end of the chain to mount it to the rest of the printer or does that require a special chain link?

Mon, Sep 16, 2:36 PM · Retail Parts
adam closed T8923: Stocking MO - Dual v3 Adapter Kit as Resolved.
Mon, Sep 16, 1:56 PM · Retail Parts
adam closed T8923: Stocking MO - Dual v3 Adapter Kit, a subtask of T7258: Dual v3 adapter retail kit, as Resolved.
Mon, Sep 16, 1:56 PM · Retail Parts, Redgum
adam added a comment to T9929: Packaging OHAI - KT-CP0150.

What is the status on this? I think we are holding up production to get this done.

Mon, Sep 16, 1:55 PM · Retail Parts
adam reopened T8914: Initial stocking MO - HE Tool head as "Open".

@MichaelM can you let me know when the first of these will be produced? AFAIK we have the stickers in house.

Mon, Sep 16, 1:55 PM · Retail Parts
adam reopened T8914: Initial stocking MO - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Open.
Mon, Sep 16, 1:55 PM · Retail Parts, Redgum
adam reopened T8913: Source Files - HE Tool head as "Open".

This doesn't look like it go added/updated to download.lulzbot.com - did we put in a ticket for this?

Mon, Sep 16, 1:52 PM · Retail Parts
adam reopened T8913: Source Files - HE Tool head, a subtask of T8814: HE Retail Tool Head - Product Release, as Open.
Mon, Sep 16, 1:52 PM · Retail Parts, Redgum
adam added a comment to T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster.

@Megan the buffers for the TAZ heat bed are showing 0.967 units per day sales. Do you believe that's accurate?
If so, we will need ~100 units to cover 90 days which should give us ample time to make a full determination on this and notify suppliers if we choose to discontinue fully. Purchasing is already reaching out for a quote of this many heat beds to get pricing and lead time.

Mon, Sep 16, 11:23 AM · Retail Parts
kim added a comment to T10072: Determine feasibility of reorder (heat bed disc).

I will send request for quote to National Plastic Heater (supplier for these Heaters) and wait for the quotation.

Mon, Sep 16, 11:17 AM · Retail Parts
DaniAO closed T10079: [PP-FP0150] TAZ Electronics Cover, Quiver as Resolved.

marked as can be sold and price set.

Mon, Sep 16, 11:17 AM · Retail Parts
youngmrcarlson created T10079: [PP-FP0150] TAZ Electronics Cover, Quiver.
Mon, Sep 16, 11:13 AM · Retail Parts
adam closed T10074: EL-MS0562 16GB USB 2.0 DataTraveler SE9 (Metal casing) US as Resolved.

Marked as can be sold and price set

Mon, Sep 16, 11:01 AM · Retail Parts
adam added a comment to T10071: Determine stock remaining.

OCA is showing:

  • 57x of PC-BD0027
  • 1,050x of PC-BD0029
Mon, Sep 16, 10:35 AM · Retail Parts
adam updated subscribers of T10071: Determine stock remaining.

@tomc @Heather @Kazkade part numbers in question are PC-BD0027 and PC-BD0029

Mon, Sep 16, 10:28 AM · Retail Parts
adam added a comment to T10072: Determine feasibility of reorder (heat bed disc).

These are PC-BD0027 and PC-BD0029

Mon, Sep 16, 10:27 AM · Retail Parts
Galadriel created T10074: EL-MS0562 16GB USB 2.0 DataTraveler SE9 (Metal casing) US.
Mon, Sep 16, 10:19 AM · Retail Parts
sherylb added a comment to T10072: Determine feasibility of reorder (heat bed disc).

@sarahv @kim Buyers one of you please confirm what an MOQ and pricing would be on this.

Mon, Sep 16, 10:02 AM · Retail Parts
sherylb updated subscribers of T10060: NPH Heat bed parts.

@Kazkade @tomc Supply Chain team please get a count of any parts still at AO.

Mon, Sep 16, 10:00 AM · Retail Parts
adam moved T10071: Determine stock remaining from Product Requests to Discontinued Products/Parts on the Retail Parts board.
Mon, Sep 16, 9:58 AM · Retail Parts
adam moved T10072: Determine feasibility of reorder (heat bed disc) from Product Requests to Discontinued Products/Parts on the Retail Parts board.
Mon, Sep 16, 9:58 AM · Retail Parts
adam moved T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster from Product Requests to Discontinued Products/Parts on the Retail Parts board.
Mon, Sep 16, 9:58 AM · Retail Parts
adam triaged T10073: Determine usage of heat bed kits - Retail/RMA/LRS/Cluster as Normal priority.
Mon, Sep 16, 9:57 AM · Retail Parts
adam triaged T10072: Determine feasibility of reorder (heat bed disc) as Normal priority.
Mon, Sep 16, 9:56 AM · Retail Parts
adam triaged T10071: Determine stock remaining as Normal priority.
Mon, Sep 16, 9:54 AM · Retail Parts
DaniAO closed T10068: [PP-FP0149] TAZ Electronics Chassis, HD, Touchscreen, Quiver as Resolved.

Price has been set.
Thanks!

Mon, Sep 16, 9:38 AM · Retail Parts
youngmrcarlson created T10068: [PP-FP0149] TAZ Electronics Chassis, HD, Touchscreen, Quiver.
Mon, Sep 16, 9:27 AM · Retail Parts
DaniAO closed T10067: AS-TH0036 MOARStruder Body w/ Inserts as Resolved.

@Galadriel this has been set to can be sold and a price set.

Mon, Sep 16, 7:22 AM · Retail Parts

Sun, Sep 15

Galadriel created T10067: AS-TH0036 MOARStruder Body w/ Inserts.
Sun, Sep 15, 2:03 PM · Retail Parts

Fri, Sep 13

DaniAO reopened T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness as "Open".
Fri, Sep 13, 1:10 PM · Retail Parts
Heather closed T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness as Resolved.

Done

Fri, Sep 13, 1:08 PM · Retail Parts
DaniAO updated subscribers of T9150: EL-MS0380 Cable Chain for Pro X-Axis Harness.

@Heather @Kazkade we created a retail kit for the links- can you please update the routes for EL-MS0380 and KT_HR0008?

Fri, Sep 13, 1:03 PM · Retail Parts
adam closed T10063: Enter Dual v3 adapter into SW, a subtask of T7258: Dual v3 adapter retail kit, as Resolved.
Fri, Sep 13, 11:24 AM · Retail Parts, Redgum
adam closed T10063: Enter Dual v3 adapter into SW as Resolved.
Fri, Sep 13, 11:24 AM · Retail Parts
Orias closed T10062: Setup Fulfillment Method as Resolved.

Aleph1 inventory set to 30.
810234031172
Dual v3 Adapter Kit, Workhorse

Fri, Sep 13, 11:16 AM · Retail Parts, Redgum
Orias closed T10062: Setup Fulfillment Method, a subtask of T7258: Dual v3 adapter retail kit, as Resolved.
Fri, Sep 13, 11:16 AM · Retail Parts, Redgum
btiernan added a comment to T10063: Enter Dual v3 adapter into SW.

Added to SW

Fri, Sep 13, 11:14 AM · Retail Parts
adam moved T10063: Enter Dual v3 adapter into SW from Product Requests to Dual v3 Adapter Kit, Workhorse - KT-CP0149 on the Retail Parts board.
Fri, Sep 13, 11:04 AM · Retail Parts
adam triaged T10063: Enter Dual v3 adapter into SW as Normal priority.
Fri, Sep 13, 11:04 AM · Retail Parts