bigmansas (Eric Hoffman)
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User Since
Sep 11 2017, 7:47 AM (65 w, 2 d)

Recent Activity

Sat, Dec 1

bigmansas created T4774: OHAI Taz 5 dual extruder V3 installation guide. .
Sat, Dec 1, 4:46 PM · Assembly Instruction Content Request

Nov 10 2018

bigmansas added a comment to T3247: PVA profile for V2 Dual.

I forgot to add that I'm using Cura LE 3.2.31 for this.

Nov 10 2018, 12:11 PM · Cura LulzBot Edition
bigmansas added a comment to T3247: PVA profile for V2 Dual.

All three profiles seem to work pretty well, however the prime tower gets positioned on the back side of the bed in the grey area. I have tried uploading the profile with a change in location for it, however Cura seems to not save it, or allow me to export it out, or even find it under the Manage Profiles. The positioning I was using for testing was X 30mm and Y 10mm which positioned the prime tower on the front left of the bed.

Nov 10 2018, 10:43 AM · Cura LulzBot Edition

Nov 9 2018

bigmansas added a comment to T3247: PVA profile for V2 Dual.

I have been working on the PVA profile for the Flexydually, and once I created a material profile for it, Cura ended up finding the actual profile profiles for it. The standard profile worked out well for the impossible gears print. I am still testing the high speed and high detail profiles, but here is the material profile that I set up for it.

Nov 9 2018, 2:50 PM · Cura LulzBot Edition

Nov 2 2018

bigmansas added a comment to T4326: Adhesion Info Updates.

I've never actually had to use a layer of glue stick when printing ABS, but usually I tweek the z-offset to raise the nozzle up just a hair from where I usually use it. I will try some ABS prints with glue stick over the weekend if you guys would like.

Nov 2 2018, 9:05 AM · Cura LulzBot Edition

Sep 20 2018

bigmansas created T3698: Feature request- Numerical percentage bar missing from newer Cura on Taz 6.
Sep 20 2018, 10:37 AM · Marlin

Aug 30 2018

bigmansas added a comment to T1708: Feature Request: Add New Machine Mechanics.

I just noticed this on Cura LE 3.2.25 and really like the layout of it compared to the previous versions. especially the LCD area. That should make things much easier when upgrading the the Mini LCD without having to find the LCD box.

Aug 30 2018, 9:42 AM · Cura LulzBot Edition

Aug 18 2018

bigmansas created T3377: [Feature request] Maintain Manual Control Settings.
Aug 18 2018, 10:30 AM · Cura LulzBot Edition

Jul 22 2018

bigmansas added a comment to T2905: New Firmware LCD Pause and Resume issues.

I was just having the same problem when trying to use the pause at layer height function on a Mini 1.04 with a standard toolhead, only when it goes to resume it drops the toolhead below the bed and I powered off the machine before seeing if anything bad happened.

Jul 22 2018, 4:38 PM · Marlin

Jul 20 2018

bigmansas added a comment to T2574: Manual Request: Steps for reconditioning a PEI sheet.

It looks good so far, however the first link has a picture showing the older version of Cura, which might be confusing. The second link looks good as well. I have added these to my bookmarks.

Jul 20 2018, 11:29 AM · Cura LulzBot Edition
bigmansas added a comment to T2574: Manual Request: Steps for reconditioning a PEI sheet.

I was hoping in the user manual, but understand it was to late for that. The guide you pointed out is a good one though, I will be bookmarking it.

Jul 20 2018, 10:43 AM · Cura LulzBot Edition

Jul 14 2018

bigmansas added a comment to T3050: BUG: Control window not resizeable.

The customer just got back to us and after updating to Cura 3.2.23 he is able to resize the console window and it looks like everything is working properly now.

Jul 14 2018, 7:16 AM · Cura LulzBot Edition

Jul 12 2018

bigmansas added a comment to T3050: BUG: Control window not resizeable.

Thank you, I passed the information on to the customer.

Jul 12 2018, 12:24 PM · Cura LulzBot Edition

Jun 29 2018

bigmansas added a comment to T3050: BUG: Control window not resizeable.

The customer just got back to us with this information.

Jun 29 2018, 5:04 PM · Cura LulzBot Edition
bigmansas added a comment to T3050: BUG: Control window not resizeable.

I just passed the information on to the customer. I will update here once I receive an update.

Jun 29 2018, 10:40 AM · Cura LulzBot Edition
bigmansas created T3050: BUG: Control window not resizeable.
Jun 29 2018, 8:48 AM · Cura LulzBot Edition

Jun 15 2018

bigmansas added a comment to T1700: Cura LE not responding on Yosemite Version 10.10.5.

I sent an e-mail over to the customer that was having this problem and will update here when he responds back.

Jun 15 2018, 12:48 PM · Cura LulzBot Edition

May 31 2018

bigmansas created T2715: LCD cables have different connectors from 1.3 - 1.4 TAZ 6.
May 31 2018, 12:13 PM · Retail Parts
bigmansas added a comment to T2645: Cura 2.6.69 and Cura 3.2.20 initial layer printing temperature not changing.

Thank you, I passed the information along to the customer.

May 31 2018, 7:21 AM · Cura LulzBot Edition

May 25 2018

bigmansas created T2660: Extruder calibration guide on Cura LE.
May 25 2018, 8:52 AM · Cura LulzBot Edition

May 24 2018

bigmansas added a comment to T2645: Cura 2.6.69 and Cura 3.2.20 initial layer printing temperature not changing.

I'm sorry, I forgot to add that. this is on a Taz 6, standard extruder, however it also happened on a V3 dual as well over here.

May 24 2018, 3:55 PM · Cura LulzBot Edition
bigmansas updated the task description for T2645: Cura 2.6.69 and Cura 3.2.20 initial layer printing temperature not changing.
May 24 2018, 1:15 PM · Cura LulzBot Edition
bigmansas updated the task description for T2645: Cura 2.6.69 and Cura 3.2.20 initial layer printing temperature not changing.
May 24 2018, 12:28 PM · Cura LulzBot Edition
bigmansas created T2645: Cura 2.6.69 and Cura 3.2.20 initial layer printing temperature not changing.
May 24 2018, 12:19 PM · Cura LulzBot Edition

May 17 2018

bigmansas created T2574: Manual Request: Steps for reconditioning a PEI sheet.
May 17 2018, 11:03 AM · Cura LulzBot Edition
bigmansas created T2573: Suggestions of what type of filament for individual projects.
May 17 2018, 11:00 AM · Cura LulzBot Edition

Apr 26 2018

bigmansas created T2442: Basic maintenance manual.
Apr 26 2018, 10:53 AM · Mini-Hibiscus, Cura LulzBot Edition

Apr 20 2018

bigmansas created T2393: Creating custom material profiles in Cura LE.
Apr 20 2018, 8:15 AM · Cura LulzBot Edition
bigmansas added a comment to T2391: Cura 3.2.13 crashing upon loading.

Clearing the cache again seems to have me back up and running.

Apr 20 2018, 7:31 AM · Cura LulzBot Edition
bigmansas created T2391: Cura 3.2.13 crashing upon loading.
Apr 20 2018, 7:25 AM · Cura LulzBot Edition

Apr 12 2018

bigmansas added a comment to T2107: Arduino drivers manual installation.

Mainly just pictures of the security prompt that pops up when a user tries to install on a Windows machine, and also, if possible a write up on extracting a .zip file for the RAMBo driver. We don't get a whole lot of calls about it, but it could help give the customer piece on mind, if they are unfamiliar with computers.

Apr 12 2018, 7:14 AM · Assembly Instruction Content Request

Apr 8 2018

bigmansas added a comment to T2039: Aerostruder Thermal Runaway Post Thermistor Fix.

Helpdesk ID: 161776

Apr 8 2018, 7:46 AM · Finch, Angelfish

Apr 7 2018

bigmansas created T2340: Taz 5 V2 dual extruder.
Apr 7 2018, 2:44 PM · Marlin

Apr 6 2018

bigmansas added a comment to T2336: Hibiscus modular bed washer overtightend.

Will do.

Apr 6 2018, 3:55 PM · Mini-Hibiscus
bigmansas created T2336: Hibiscus modular bed washer overtightend.
Apr 6 2018, 9:53 AM · Mini-Hibiscus

Mar 22 2018

bigmansas created T2191: Infill patterns.
Mar 22 2018, 1:55 PM · Cura LulzBot Edition
bigmansas added a comment to T2184: Cura LE 3.2.13 crashes when trying to open files.

Clearing cache fixed the problem.

Mar 22 2018, 12:41 PM · Cura LulzBot Edition
bigmansas added a comment to T2185: Cura LE 3.2.13 crashes when trying to open files.

Clearing cache solved the problem.

Mar 22 2018, 12:41 PM · Cura LulzBot Edition
bigmansas created T2185: Cura LE 3.2.13 crashes when trying to open files.
Mar 22 2018, 11:43 AM · Cura LulzBot Edition
bigmansas created T2184: Cura LE 3.2.13 crashes when trying to open files.
Mar 22 2018, 11:42 AM · Cura LulzBot Edition

Mar 16 2018

bigmansas added a comment to T2107: Arduino drivers manual installation.

We've got the guide here: https://ohai.lulzbot.com/project/windows-drivers/firmware-flashing/ and it doesn't really go over extracting/saving the files once they download them, and I know for some people this is easy to figure out, but every now and then we get someone who has a very hard time trying to extract the file with 7-zip or whatever software they choose to use. It seems like when I try to walk them through it over the phone on a windows based machine it pops up with some kind of security settings and people kind of tend to panic when they see something like that pop up. If there were a few pictures of a windows machine going over how to extract and save the file it could really help out.

Mar 16 2018, 1:18 PM · Assembly Instruction Content Request

Mar 15 2018

bigmansas renamed T2107: Arduino drivers manual installation from Arduino drivers manual instalation to Arduino drivers manual installation.
Mar 15 2018, 2:32 PM · Assembly Instruction Content Request
bigmansas created T2107: Arduino drivers manual installation.
Mar 15 2018, 2:32 PM · Assembly Instruction Content Request

Feb 18 2018

bigmansas added a comment to T1624: Thermal Error v3 Dual.

Heating failed E1 roughly 10 minutes into the print of impossible gears. Double checking that he has latest version of Cura and firmware.

Feb 18 2018, 1:13 PM · Yellowfin

Feb 17 2018

bigmansas added a comment to T1624: Thermal Error v3 Dual.

I just set up an RMA for a customer getting the same error on his V3 dual toolhead. He has Cura 2.6.69 with the latest firmware installed. E0 heating failed

Feb 17 2018, 8:50 AM · Yellowfin

Feb 16 2018

bigmansas added a comment to T1960: Needed to force Comm port to flash firmware.

Customer got back to us with more logs.

Feb 16 2018, 3:21 PM · Cura LulzBot Edition

Feb 1 2018

bigmansas created T1776: Cura LE 2.6.66 windows 10 not showing upper taskbar.
Feb 1 2018, 9:31 AM · Cura LulzBot Edition

Jan 18 2018

bigmansas added a comment to T1707: Glass is sliding around on top of metal plate.

Sure, I'll drop in next week with it.

Jan 18 2018, 1:17 PM · Egret
bigmansas added a comment to T1707: Glass is sliding around on top of metal plate.

I just purchased the modular bed kit for my Mini at home on Monday (foxglove) and when I went to remove the first print off the bed i gave it a tap with my hand and a putty knife. Instead of the part coming off nicely, like they usually do, if popped the whole bed off and to the left. I thought maybe I hadn't tightened the bed down enough, but it looks like this could be the problem.

Jan 18 2018, 9:42 AM · Egret

Jan 12 2018

bigmansas added a comment to T1696: Cura Not Loading.

I'm sorry about that. I sent the information over to the customer and explained how to get the Cura error logs. I will update this once I get a response back from them.

Jan 12 2018, 10:44 AM · Cura LulzBot Edition

Jan 11 2018

bigmansas added a comment to T1696: Cura Not Loading.

The customer just got back to us and tried doing the previous suggestion and the problem still persists. He tried loading it twice and provided a report for each crash.

Jan 11 2018, 2:43 PM · Cura LulzBot Edition
bigmansas created T1700: Cura LE not responding on Yosemite Version 10.10.5.
Jan 11 2018, 1:20 PM · Cura LulzBot Edition
bigmansas added a comment to T1696: Cura Not Loading.

Update from customer. "I was running 2.6.52 when the problem first occurred. I upgraded to 2.6.63 and still had the problem."

Jan 11 2018, 9:00 AM · Cura LulzBot Edition
bigmansas updated the task description for T1696: Cura Not Loading.
Jan 11 2018, 7:17 AM · Cura LulzBot Edition
bigmansas added a comment to T1679: Cura LE visual c++ runtime error.

I just passed word onto the customer to try this, I will update with his results.

Jan 11 2018, 7:11 AM · Cura LulzBot Edition
bigmansas created T1696: Cura Not Loading.
Jan 11 2018, 6:34 AM · Cura LulzBot Edition

Jan 7 2018

bigmansas created T1679: Cura LE visual c++ runtime error.
Jan 7 2018, 3:49 PM · Cura LulzBot Edition

Dec 29 2017

bigmansas added a comment to T1624: Thermal Error v3 Dual.

The customer just got back to us about this problem, and when he put his single extruder back on he was able to complete an 8 hour print with no problems.

Dec 29 2017, 11:53 AM · Yellowfin

Dec 22 2017

bigmansas added a comment to T1458: Mini nozzle working too high in the air..

The customer got back to me with this:

Dec 22 2017, 7:06 AM · Cura LulzBot Edition

Dec 21 2017

bigmansas added a comment to T1458: Mini nozzle working too high in the air..

@marcio I passed that on to the customer and will let you know what happens.

Dec 21 2017, 2:41 PM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

It looks to be a foxglove based off the serial number KT-PR0035NA-06777

Dec 21 2017, 1:51 PM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

This is the customers response. "Yes, when using Cura 2.6.63 (firmware version 1.1.5.64) with a new machine created and the stock start GCode, we are experiencing the same problem when attempting to start a print. I was only using the G1 Z0 to further determine where Z0 was. I can run it again when not at X-min but I am pretty sure that I already tested that by lowering down to the cleaning pad on another test that I was doing. That should be quite a bit away from X-min, right? In that case Z0 was also above the cleaning pad. It looks like it was about the same height when it attempts to clean but fails due to being too high."

Dec 21 2017, 1:38 PM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

I asked the customer if he was having the problem with the start GCODE, or whether it has happening during the manual commands. Just waiting for a response back.

Dec 21 2017, 10:56 AM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

Start Gcode:
;This G-Code has been generated specifically for the LulzBot Mini with standard extruder
G26 ; clear potential 'probe fail' condition
G21 ; set units to Millimetres
M107 ; disable fans
G90 ; absolute positioning
M82 ; set extruder to absolute mode
G92 E0 ; set extruder position to 0
M140 S{material_bed_temperature} ; start bed heating up
G28 ; home all axes
G0 X3 Y188 Z156 F200 ; move away from endstops
M109 R{material_soften_temperature} ;
G1 E-30 F75 ; retract filament
M109 R{material_wipe_temperature} ; wait for extruder to reach wiping temp
G1 X45 Y174 F11520 ; move above wiper pad
G1 Z0 F1200 ; push nozzle into wiper
G1 X45 Y174 Z-.5 F4000 ; wiping
G1 X55 Y172 Z-.5 F4000 ; wiping
G1 X45 Y174 Z0 F4000 ; wiping
G1 X55 Y172 F4000 ; wiping
G1 X45 Y174 F4000 ; wiping
G1 X55 Y172 F4000 ; wiping
G1 X45 Y174 F4000 ; wiping
G1 X55 Y172 F4000 ; wiping
G1 X60 Y174 F4000 ; wiping
G1 X80 Y172 F4000 ; wiping
G1 X60 Y174 F4000 ; wiping
G1 X80 Y172 F4000 ; wiping
G1 X60 Y174 F4000 ; wiping
G1 X90 Y172 F4000 ; wiping
G1 X80 Y174 F4000 ; wiping
G1 X100 Y172 F4000 ; wiping
G1 X80 Y174 F4000 ; wiping
G1 X100 Y172 F4000 ; wiping
G1 X80 Y174 F4000 ; wiping
G1 X100 Y172 F4000 ; wiping
G1 X110 Y174 F4000 ; wiping
G1 X100 Y172 F4000 ; wiping
G1 X110 Y174 F4000 ; wiping
G1 X100 Y172 F4000 ; wiping
G1 X110 Y174 F4000 ; wiping
G1 X115 Y172 Z-0.5 F1000 ; wiping
G1 Z10 ; raise extruder
G28 X0 Y0 ; home X and Y
G0 X3 Y188 F200 ; move away from endstops
M109 R{material_probe_temperature} ; wait for extruder to reach probe temp
M204 S300 ; set probing acceleration
G29 ; start auto-leveling sequence
M204 S2000 ; restore standard acceleration
G28 X0 Y0 ; re-home to account for build variance of earlier mini builds
G0 X3 Y188 F200 ; move away from endstops
G4 S1 ; pause
M400 ; wait for moves to finish
M117 Heating... ; progress indicator message on LCD
M109 R{material_print_temperature} ; wait for extruder to reach printing temp
M190 S{material_bed_temperature_layer_0} ; wait for bed to reach printing temp
G1 Z2 E0 F75 ; prime tiny bit of filment into the nozzle
M117 Mini Printing... ; progress indicator message on LCD

Dec 21 2017, 8:47 AM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

The latest customer I had posted about is still having the problem, here's is a copy and paste off of his most recent ticket. "I appreciate your collective continued work on this issue. I hit the Z-home button in Cura 2.6.63 and took the attached picture named Zhome.jpg. I then ran the following commands and took the following pictures:

Dec 21 2017, 7:52 AM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

Ok, thank you. I will pass this on to the customer.

Dec 21 2017, 7:05 AM · Cura LulzBot Edition

Dec 17 2017

bigmansas added a comment to T1458: Mini nozzle working too high in the air..

I had a helpdesk ticket come through today with a customer having the same problem. Here is what they have to say.

Dec 17 2017, 3:58 PM · Cura LulzBot Edition

Dec 15 2017

bigmansas added a comment to T1462: Cura LE not responding to commands.

I just contacted the customer to see if they were still having the problem and am waiting for a response back.

Dec 15 2017, 1:56 PM · Marlin, Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

The customer just got back to me after powering off his printer, then powering it back on without flashing the firmware between prints. "Hi again! This morning I start using the Mac and the same issue appear, the first print with no problem, and the next one without "upgrading firmware" fail, the wiping height to high, so I do what you tell me, just turn off the Mini and print again and it seen that is a "solution". "

Dec 15 2017, 9:31 AM · Cura LulzBot Edition

Dec 14 2017

bigmansas added a comment to T1458: Mini nozzle working too high in the air..

I sent question to customer, just awaiting response. I will update here once I have it.

Dec 14 2017, 3:30 PM · Cura LulzBot Edition
bigmansas added a comment to T1458: Mini nozzle working too high in the air..

I have a customer I've been dealing with having similar problems. He's running windows 10, Cura 2.6.52, Mini serial number KT-PR0035NA-11088.

Dec 14 2017, 11:35 AM · Cura LulzBot Edition

Dec 8 2017

bigmansas created T1482: Cura LE windows 10 firmware update problem.
Dec 8 2017, 8:53 AM · Cura LulzBot Edition

Dec 7 2017

bigmansas added a comment to T1467: Cura LE connection closed after 1st layer.

I tried aborting the print after then most recent try and after aborting and trying to reprint then toolhead almost crashed into the bed, so I ended up closing Cura and re-loading it and was able to continue testing.

Dec 7 2017, 1:36 PM · Cura LulzBot Edition
bigmansas added a comment to T1461: v3 dual head & Cura LE.

Yes it is

Dec 7 2017, 1:35 PM · Marlin, Yellowfin, Cura LulzBot Edition
bigmansas created T1467: Cura LE connection closed after 1st layer.
Dec 7 2017, 1:28 PM · Cura LulzBot Edition
bigmansas created T1463: Cura LE stop on nozzle wipe during autolevel - Mini.
Dec 7 2017, 11:11 AM · Marlin, Cura LulzBot Edition
bigmansas created T1462: Cura LE not responding to commands.
Dec 7 2017, 10:58 AM · Marlin, Cura LulzBot Edition
bigmansas created T1461: v3 dual head & Cura LE.
Dec 7 2017, 10:13 AM · Marlin, Yellowfin, Cura LulzBot Edition

Oct 30 2017

bigmansas created T1248: Print auto starting without pressing print start button in Cura 2.
Oct 30 2017, 1:11 PM · Cura LulzBot Edition