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jebba (Jeff Moe)Administrator
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Jun 9 2015, 11:00 AM (219 w, 1 h)
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Recent Activity

Mon, Aug 5

jebba added a comment to T238: No Online Help (F1).

This is still true in Debian Buster's FreeCAD version 0.18~pre1+dfsg1-5.

Mon, Aug 5, 2:51 PM · FreeCAD
jebba added a comment to T6652: Windows 7 and problems with 250kbps serial USB communications..

@bvivers It sounds like you have a different issue. I would suggest contacting support@lulzbot.com or opening a new ticket here with details.

Mon, Aug 5, 10:56 AM · Restricted Project
jebba added a comment to T6652: Windows 7 and problems with 250kbps serial USB communications..

@bvivers I think this issue just applies to the 3.6.x Cura, not the older one with the different interface. If you are having problems with BOTH, that may be a separate issue, perhaps with hardware. @bvivers Can you let us know specifically the versions you tested that aren't working? @Yahuba Do we know the range of versions this applies to?

Mon, Aug 5, 9:40 AM · Restricted Project

Thu, Jul 25

jebba renamed T8949: Uncheck "Update EEPROM" by default on TAZ Pro and Workhorse Machines from Uncheck "Update EEPROM" by default on TAZ Pro and WE Machines to Uncheck "Update EEPROM" by default on TAZ Pro and Workhorse Machines.
Thu, Jul 25, 1:46 PM · Restricted Project
jebba renamed T8949: Uncheck "Update EEPROM" by default on TAZ Pro and Workhorse Machines from Uncheck "Update EEPROM" by default on Quiver and Redgum Machines to Uncheck "Update EEPROM" by default on TAZ Pro and WE Machines.
Thu, Jul 25, 1:39 PM · Restricted Project
jebba triaged T9067: Firmware Mismatch Production Cura 3.6.15 LulzBot TAZ Workhorse as Unbreak Now! priority.
Thu, Jul 25, 1:25 PM · Restricted Project, Redgum
jebba renamed T9067: Firmware Mismatch Production Cura 3.6.15 LulzBot TAZ Workhorse from Firmware Mismatch Cura 3.6.16 Redgum to Firmware Mismatch Production Cura 3.6.15 LulzBot WE.
Thu, Jul 25, 12:48 PM · Restricted Project, Redgum

Tue, Jul 23

jebba added a comment to T7530: Printed Part Photos.

Be sure not to post customers' pictures, unless we have their permission or it is under a free license. Just use internal examples.

Tue, Jul 23, 7:10 PM · Restricted Project

Jul 17 2019

jebba added a comment to T8811: Running M504 causes Filament Runout distance to jump to 300mm.

Most probably won't, but to those that do, how does it manifest?

Jul 17 2019, 4:15 PM · Quiver, Marlin
jebba added a comment to T8811: Running M504 causes Filament Runout distance to jump to 300mm.

How will end users see this issue?

Jul 17 2019, 1:35 PM · Quiver, Marlin
jebba assigned T8790: Insufficient Memory in Einsy Rambo board to reprapperMC.
Jul 17 2019, 1:23 PM · kangaroo-paw
jebba added a comment to T8790: Insufficient Memory in Einsy Rambo board.

If you are unable to have these features with USB, then USB has to go.

Jul 17 2019, 1:23 PM · kangaroo-paw

Jul 11 2019

jebba closed T8648: TAZ Pro - melting into bed as Resolved.

Fix was in 7901c4a51f12.

Jul 11 2019, 6:48 PM · Quiver
jebba added a comment to T8648: TAZ Pro - melting into bed.

The cause of this was found. It was a bug in Marlin development version for TAZ Pro 2.0.0.136 to 2.0.0.142. None of these versions were shipped for the Pro in Cura and no customers downloaded that firmware.

Jul 11 2019, 6:46 PM · Quiver

Jul 8 2019

jebba added a comment to T7620: Cube prints cosmetically worse than mini.

Isn't it just because we have the heatbed at 70C which is really high for PLA?

Jul 8 2019, 9:21 AM · Quiver

Jun 21 2019

jebba added a comment to T8066: Could not load the backend plugin.

Thanks for these patches, we'll take a look into it. One of our main devs runs Gentoo too.

Jun 21 2019, 3:05 PM · Restricted Project

Jun 14 2019

jebba added a comment to T7853: CB assembly resets while running test gcode.

@logan Then why is the title "printer resets while running gcode" ? A "Control Box Assembly Test Stand" isn't a printer.

Jun 14 2019, 2:12 PM · Marlin, Redgum
jebba added a comment to T7853: CB assembly resets while running test gcode.

@logan Are you seeing this on a printer or a test fixture?

Jun 14 2019, 1:53 PM · Marlin, Redgum

May 29 2019

jebba added a comment to T5073: False positive reading from filament sensor.

@DaniAO I discussed it further with @matth and I think in this case it wasn't a false positive. When the sensor was disabled, it jammed not long after, so I don't think it was a sensor issue.

May 29 2019, 10:20 AM · Quiver

May 28 2019

jebba added a comment to T4764: Brizo to devel.

That said, we should also set up a "git clone" copy of this repo on devel.ao still. But hitting the git repo via the browser is even better to share as you'll always have the latest/greatest file.

May 28 2019, 2:52 PM · Brizo
jebba added a comment to T4764: Brizo to devel.

@adam I understand not wanting or being able to do these as email attachments. I get that they may not have any idea what "git" is either. But you can give them full URLs to the (live) documents in the git archive and they can download it directly. For example, this is the top of the Brizo file tree:

May 28 2019, 2:42 PM · Brizo
jebba added a comment to T4764: Brizo to devel.

Actually, @adam why do they need it on devel though? They could just pull from the tree of the git archive.

May 28 2019, 2:16 PM · Brizo
jebba reassigned T4764: Brizo to devel from adam to alexei.

This should maybe be for Alexei? Or Kaleb?

May 28 2019, 2:15 PM · Brizo

May 22 2019

jebba added a comment to T5686: Quiver crashes (restarts) after repeated probe fails printing via Cura.

@alexei Why not close this ticket though? The problem in this T5686 ticket is that Marlin restarts when taking too long in Quiver, but that is no longer an issue, it correctly says "probing failed". If we want to track whatever is going on in upstream Marlin's #11715, isn't that a separate issue?

May 22 2019, 2:50 PM · Marlin, Quiver
jebba added a comment to T5073: False positive reading from filament sensor.

If it is generating false positives with TPUs is it possible to disable it in the Cura profile? If not, we should document this for users that TPUs should have runout disabled.

May 22 2019, 2:12 PM · Quiver

May 10 2019

jebba added a comment to T7220: 64bit Windows Build.

@pfenrir Great, thank you. Development versions will probably land around here when ready.

May 10 2019, 3:02 PM · Restricted Project

May 1 2019

jebba added a comment to T6777: Averaged Layer Heights Mis-represented.

Do we know the commit that fixed this?

May 1 2019, 9:03 AM · Restricted Project

Apr 30 2019

jebba added a comment to T6851: 3.6.xx Manual Feedback.

P.84 Mentions Hexagon hotend, old.

Apr 30 2019, 12:32 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Should have section on troubleshooting filament runout. Should mention can be disabled by setting it to "0".

Apr 30 2019, 12:31 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

P.63 "Printing With the Graphical LCD Controller" has TAZ 6 LCD.

Apr 30 2019, 12:31 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Also some quotes that need to be changed to ` in "Backlash Fading Distance" section ”999999”.

Apr 30 2019, 12:28 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Table on page 33 runs off edge of page.

Apr 30 2019, 12:27 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

P.21 "Per Model Settings" has some backwards quotes. In LaTeX initial quotes have to be a backtick (or two):

`
Apr 30 2019, 12:26 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Strike "We usually use 6kg - 10kg of filament when developing these profile settings." It isn't relevant to the manual (but a nice anecdote). Not sure how accurate that is nowadays either. @matth and I alone have gone thru that much....

Apr 30 2019, 12:25 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

On p.12 we list Mattercontrol for alternate software. Is this free software? Is it still maintained?

Apr 30 2019, 12:23 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Do we have all the regulatory statements included? I see FCC, Canada, and Australia on page vii-viii. Are there others? What about UL?

Apr 30 2019, 12:21 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

For me, the table of contents isn't being generated. I've done multiple passes, as LaTeX requires. I'm just getting a page headed "Contents" with nothing below it.

Apr 30 2019, 12:20 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Versioning number on copyright page reads: "6.0-20190430". The "6.0" is from the TAZ 6. Prehaps it should be like "Pro-20190430".

Apr 30 2019, 12:18 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

MAXTEMP
The thermistor reading has gone above the maximum temperature set in
the firmware (300°C for the TAZ and Mini and most tool heads).

Apr 30 2019, 12:17 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

5.2 Changing nozzles

Apr 30 2019, 12:15 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

4.9 Bed Leveling Washers

Apr 30 2019, 12:15 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

Section doesn't mention Z belt.

Apr 30 2019, 12:14 PM · Restricted Project
jebba added a comment to T6851: 3.6.xx Manual Feedback.

4.3 Z-Axis Lead Screws
If Z-axis movement isn’t smooth you may want to wipe down the threaded
rods with a lithium-based grease

Apr 30 2019, 12:13 PM · Restricted Project
jebba added a comment to T6777: Averaged Layer Heights Mis-represented.

@karrad I'm seeing this in 3.6.7. See attached screenshot.

Apr 30 2019, 12:00 PM · Restricted Project

Apr 23 2019

jebba added a comment to T2421: BUG: CuraLE 3.2.18 Changing parameters for extruder1 when modifying extruder2.

@karrad The default to 0.1mm is that something new or a separate issue?

Apr 23 2019, 12:20 PM · Restricted Project
jebba added a comment to T6756: Update Cura Splash Screen.

@karrad It looks like you downloaded the thumbnail, not the full PNG. It should be just under 800x600 pixels.

Apr 23 2019, 12:06 PM · Restricted Project
jebba updated subscribers of T2421: BUG: CuraLE 3.2.18 Changing parameters for extruder1 when modifying extruder2.

@victor_larchenko @alexei Is there a commit for this? This bug is still in 3.6.6. We need to get a fix pushed, thanks.

Apr 23 2019, 11:03 AM · Restricted Project
jebba added a comment to T6756: Update Cura Splash Screen.

@karrad See attached files for 2019 date.

Apr 23 2019, 10:36 AM · Restricted Project

Apr 22 2019

jebba added a comment to T6652: Windows 7 and problems with 250kbps serial USB communications..

Screenshot shows bits per second (baud) at 128000, should be 250000 I think.

Apr 22 2019, 2:49 PM · Restricted Project

Apr 16 2019

jebba added a comment to T5073: False positive reading from filament sensor.

@tutley Ya, it's going to Aleph Rockies. He was able to have it fail with 3kg black PLA and 1kg green PLA.

Apr 16 2019, 3:35 PM · Quiver
jebba added a comment to T5073: False positive reading from filament sensor.

@tutley when @matth brings in the printer, set the filament spool holders to the "official" position. The top spool was used when we saw some issues with doing 2x 3kg reels right next to each other. But even moving one above we're still seeing issues with the one large reel, so moving up top didn't fully solve any issues.

Apr 16 2019, 1:47 PM · Quiver
jebba added a comment to T5073: False positive reading from filament sensor.

@anolen We're trying some 1kg lulzbot green PLA with the polydissolve to see if the weight of the reel or color is somehow related. Also, @matth is using your Polydissolve profile from the spreadsheet. It looks like it is printing ok. We are adding "brim" when we enable support too.

Apr 16 2019, 11:42 AM · Quiver
jebba added a comment to T5073: False positive reading from filament sensor.

@anolen The filament failing for @matth is 3kg Black Polymaker PLA mounted on the side of the printer. The 1kg Polydissolve mounted on top is printing fine.

Apr 16 2019, 11:29 AM · Quiver

Apr 9 2019

jebba added a comment to T5471: Layer view showing improper moves and layers.

FWIW, last time we looked at this, we determined it wasn't a bug, but the renders were correct.

Apr 9 2019, 12:28 PM · Restricted Project
jebba added a comment to T5471: Layer view showing improper moves and layers.

I loaded X_skirt.stl into official build of 3.6.5 and it says it is two layers at 0.25mm layer height. It looks as it should to me when viewing each layer.

Apr 9 2019, 10:24 AM · Restricted Project

Apr 4 2019

jebba reassigned T5928: Wiping too far to left from alexei to Steven.
Apr 4 2019, 10:38 AM · Restricted Project, Quiver

Mar 30 2019

jebba added a comment to T6434: Z scarring/Gaps.

A ~20 hour dual color vase just finished, similar to the above, but larger. The walls of the vase are about 3mm and has a bit of infill, so thicker walls than the above ones. It turned out really well, so I think the key issue is if the part has no infill there can be gaps. This type of print may need a different profile altogether though, or some notes in the docs. It likely won't be a very common print type.

Mar 30 2019, 4:44 PM · Quiver, Restricted Project
jebba added a comment to T6433: Travel Lines.

Note, for the profile, it was manually entered in from a spreadsheet provided by R&D.

Mar 30 2019, 4:19 PM · Restricted Project
jebba added a comment to T6434: Z scarring/Gaps.

I've seen these prints first hand. It seems there are really two issues. One is where color gets mixed a bit. We're seeing this more now than we had in previous prints. Perhaps Matt could upload other dice we have to compare.

Mar 30 2019, 4:17 PM · Quiver, Restricted Project

Mar 25 2019

jebba committed rPG6250b3233fb9: New tarball 5.12.1 (authored by jebba).
New tarball 5.12.1
Mar 25 2019, 11:11 AM
jebba committed rPGf490dd794b27: New tarball 5.12 (authored by jebba).
New tarball 5.12
Mar 25 2019, 11:11 AM

Mar 22 2019

jebba added a comment to T5190: Cura 3.2.32 for Windows having difficulty with 100MB+ files.

It is probably due to 32 bit build, instead of 64 bit build (?).

Mar 22 2019, 1:18 PM · Restricted Project

Mar 15 2019

jebba assigned T5684: CuraLE 3.6.4 "failed to determine installed firmware version" error in Debian system to alexei.
Mar 15 2019, 1:24 PM · Restricted Project
jebba added a comment to T5770: Windows Cura non-free software: dpinst.

Also, it appears the dpinst wasn't even ever used/called by Cura, even though it was installed.

Mar 15 2019, 1:17 PM · Restricted Project
jebba added a comment to T5770: Windows Cura non-free software: dpinst.

It looks like this isn't needed. @alexei if dpinst has been 100% removed, please close this ticket.

Mar 15 2019, 1:06 PM · Restricted Project

Mar 6 2019

jebba added a comment to T5073: False positive reading from filament sensor.

Btw, I was just speculating it could be the weight of the reel, since it started happening when we put a new black 3kg Polymaker PLA reel on the machine. Could be 100x other things.

Mar 6 2019, 2:03 PM · Quiver

Feb 26 2019

jebba assigned T5842: Missing Rambo Driver to victor_larchenko.
Feb 26 2019, 11:41 AM · Restricted Project

Feb 25 2019

jebba added a comment to T5770: Windows Cura non-free software: dpinst.

It may be, from T5768, that the only thing needed to be installed is a text file .inf and an (optional?) signed certificate from Ultimachine. The drivers used in Windows are the old skool modem drivers, which come with the OS. The text file .inf file identifies the device for the OS, and tells it to use the mdmcpq driver, which is part of the core Windows OS. So no external downloads or non-free binaries should be needed to enable this device. Using the Arduino drivers was just a long way to go about doing the same thing, effectively. But it isn't needed to be done that way, afaict.

Feb 25 2019, 2:51 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

It may be good to ping Ultimachine as well, to see what they know.

Feb 25 2019, 2:45 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

This is the driver in the Linux kernel:

Feb 25 2019, 2:42 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

From what I understand now, it looks like users can download the whole arduino package, just to get the drivers or they can get a copy from Ultimachine (either our servers or theirs). The Ultimachine file we distribute, doesn't actually contain any binaries or executables. It just has a config file and a certificate signed by Ultimachine using Thawte as a Certificate Authority (CA).

Feb 25 2019, 2:36 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

The only Windows versions that came up in the helpdesk tickets were Windows 7 and Windows 10. Is that all pretty much people run nowadays? No Vista, XP, NT, or whatever else? Did the other ones not come up because no one uses them, or they work by default?

Feb 25 2019, 2:23 PM · Restricted Project
jebba updated subscribers of T5842: Missing Rambo Driver.

Who is best to figure this out on Windows? ICS? @victor_larchenko ?

Feb 25 2019, 2:06 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

Going thru the helpdesk tickets, I see this:

Feb 25 2019, 1:59 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

I searched the helpdesk for this and got 2 hits, both in from 2017:

Feb 25 2019, 1:20 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

We should also drill down and figure out why this happens to some users and not others. I'd be surprised if it was identical for all versions of Windows. Can you see if in the TSR mail archive if in any of these tickets people mention their OS version?

Feb 25 2019, 1:12 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

If we get a call once a week about this, we should really improve the docs... It should be updated so it doesn't appear to be from the stone age. Also, it shouldn't have to be referenced at all, as this should appear in the main docs or somewhere.

Feb 25 2019, 1:11 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

@TyTh Do you know what version of windows they are running? Like is it everyone on version 8? Can this happen on all versions? In sum, why does this happen to some users, but not others?

Feb 25 2019, 12:46 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

Ticket about Arduino drivers and RYF: T5770.

Feb 25 2019, 12:42 PM · Restricted Project
jebba added a comment to T5770: Windows Cura non-free software: dpinst.

See also: T5842

Feb 25 2019, 12:41 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

The other file included, which looks like a signature file to me, is referenced in the text file as:

Feb 25 2019, 12:39 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

The text file in the Ultimachine zip:

Feb 25 2019, 12:35 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

That OHAI documentation is so old it talks about the AO-101!

Feb 25 2019, 12:34 PM · Restricted Project
jebba added a comment to T5842: Missing Rambo Driver.

@eBeardslee Did you unclick it so it didn't download? I don't fully understand how drivers work in the windows world, and we're trying to figure this out for FSF RYF certification too.

Feb 25 2019, 12:31 PM · Restricted Project
jebba updated subscribers of T5842: Missing Rambo Driver.

Does TSR see this issue? @TyTh

Feb 25 2019, 11:43 AM · Restricted Project

Feb 18 2019

jebba closed T2: Move Database to separate server as Resolved.

Closing this, long since done.

Feb 18 2019, 12:00 PM · AO Phabricator

Feb 14 2019

jebba added a comment to T5768: Non-free software in Windows Cura.

Looks like we have another ticket on this: T2231. Notes from there:

Feb 14 2019, 3:43 PM · Restricted Project
jebba updated subscribers of T5771: Windows Cura non-free software: MKL.
Feb 14 2019, 3:32 PM · Restricted Project
jebba updated subscribers of T5770: Windows Cura non-free software: dpinst.
Feb 14 2019, 3:32 PM · Restricted Project
jebba updated subscribers of T5769: Windows Cura non-free software: vcredist.
Feb 14 2019, 3:32 PM · Restricted Project
jebba updated subscribers of T5768: Non-free software in Windows Cura.
Feb 14 2019, 3:32 PM · Restricted Project
jebba updated subscribers of T5771: Windows Cura non-free software: MKL.
Feb 14 2019, 3:31 PM · Restricted Project
jebba updated subscribers of T5770: Windows Cura non-free software: dpinst.
Feb 14 2019, 3:30 PM · Restricted Project
jebba updated subscribers of T5769: Windows Cura non-free software: vcredist.
Feb 14 2019, 3:30 PM · Restricted Project
jebba updated subscribers of T5768: Non-free software in Windows Cura.
Feb 14 2019, 3:30 PM · Restricted Project
jebba claimed T5770: Windows Cura non-free software: dpinst.
Feb 14 2019, 3:20 PM · Restricted Project
jebba added a subtask for T5768: Non-free software in Windows Cura: T5771: Windows Cura non-free software: MKL.
Feb 14 2019, 3:15 PM · Restricted Project
jebba added a parent task for T5771: Windows Cura non-free software: MKL: T5768: Non-free software in Windows Cura.
Feb 14 2019, 3:15 PM · Restricted Project
jebba added a subtask for T5768: Non-free software in Windows Cura: T5770: Windows Cura non-free software: dpinst.
Feb 14 2019, 3:15 PM · Restricted Project
jebba added a parent task for T5770: Windows Cura non-free software: dpinst: T5768: Non-free software in Windows Cura.
Feb 14 2019, 3:15 PM · Restricted Project