- User Since
- Jan 21 2019, 11:44 AM (39 w, 1 d)
Tue, Oct 1
I am wondering if the issue is caused by the thermistor in the hotend not being properly controlled. Since temp is on a curve this could explain why it is not an issue for petg. Are all of the hotends on the toolheads from the same batch. If not, have we tried hotends from different production batches? As you all know metals all dissipate heat differently and it is harder to control the temperature on hardened steel. We may also want to try sticking a thermocouple on the end of the nozzle to measure the temperature separately. We may also want to check the servo for proper and consistent speed. All of this will allow us to determine a standard deviation to nail the problem down if it is related to the toolhead itself and not the profile.
Sep 20 2019
This is a high priority. Still seeing reports from the field. Social media posts state that customers are frustrated and taking about returns.
Aug 29 2019
Have a fidget spinner printed on the workhorse today showing this issue.
Jul 30 2019
FibreTuff is important as part of our medical portfolio
Jul 15 2019
A customer is talking about this on social media. Referred to Ty to get more info and resolve his issue.
Jun 28 2019
@cmerot Great input, I have been overseeing Contract Manufacturing for a few months now coordinating with sales, tech support, product planning, supply chain, accounting, etc. Greg Yukish is currently the project manager and is working closely with Ty.
Jun 21 2019
12 votes from Sales Team - HE
Jun 5 2019
For discussion at today's meeting
Jun 3 2019
May 31 2019
It is my understanding from talking with Ty that this issues has also been reported by other customers who use Windows and whose fire wall has been turned off. The issue was described to me by tech support team members as:
May 30 2019
Biz Dev Team of Greg, Dante, Brian, Cory and Marjenah -- Lisa too.
May 29 2019
Sales will be working on a plan to move this stock. We will avoid moving it to a different warehouse and will avoid disposing of it.
Apr 29 2019
@Grant has informed me that he would like ALL Beta's returned ASAP for refurb and to have UL stickers applied. @Rachael and @Dante will work with channel partners to get the 5 partner betas returned. Will we be paying for shipping in both directions?
Grant has informed me that he would like ALL Beta's returned ASAP for refurb and to have UL stickers applied. @Rachael and @Dante will work with channel partners to get the 5 partner betas returned. Will we be paying for shipping in both directions?
Apr 25 2019
Feb 28 2019
External Reviewers will be:
Jan 28 2019
My vote is for $95 and $65 respectively. I believe these are price points that could sell. More importantly it reflects an analytical approach -- $95 (is a 36% discount) and $65 (is a 32% discount). These are in fairly close alignment.