- User Since
- Sep 20 2016, 11:27 AM (164 w, 6 d)
Oct 9 2019
Did we decide on bringing these to AM? I saw they shipped out but got returned to Daventry.
Oct 8 2019
@DaniAO Not a specific customer at this time. Good to know!
@DaniAO Do you know if this will be created as a new retail part?
Oct 2 2019
@adam Yeah, it might be another fun one.
Oct 1 2019
Do we know when this will be published? We've already been shipping these out for a bit, and would like to provide installation instructions as well.
Sep 27 2019
Sep 25 2019
@DaniAO Just want to make sure you saw this since you got to some others yesterday. Thanks!
Sep 24 2019
@DaniAO If I'm caught up on this ticket, it looks like we have some in Retail, but a price hasn't been set. We have a customer requesting one of these. If it's ready, could we get a price set?
Sep 23 2019
Sep 20 2019
Sep 17 2019
Sep 16 2019
Sep 11 2019
@karrad Yep - thanks!
Sep 9 2019
@alexei This ticket is in regards to 18.04 which is the latest LTS version with an EOL of April 2028
Sep 3 2019
@DaniAO Whether before or after a retail kit, could we get another of these made? Just got another request for it.
Aug 29 2019
Could we get a product alert on the product page to let customers know this is discontinued? We have 4 left at AM and 1 in Sydney.
Aug 26 2019
@DaniAO Reopening this - we seem to still be getting requests on a regular basis, and it would be helpful to have this as a retail kit so we can keep them available.
Aug 22 2019
@DaniAO Looks like this still can't be sold and doesn't have a price. Thanks!
Aug 21 2019
Aug 20 2019
Aug 19 2019
@DaniAO Tagging you since Brent's out, don't know if you'd see it otherwise
Aug 16 2019
@adam Do you know if we've hit this point yet? I think we've been out for quite a while.
Aug 12 2019
@adam That's kind of what I suspected, thanks! I'll direct him towards the hot end.
@karrad Could you have someone take a look at this one? Thanks!
@karrad Yeah, I see the overhead/processing costs on our side, and IMO we could set the pricing to where it's beneficial for us, and let the customer decide. Your call though :)
They had some kind of unfortunate incident with their tool head, and they were going to buy a new tool head, but said "I think I have been able to save everything except for Blower shroud, (PP-IS0085) and the screws to attach the caution tag."
@karrad I imagine shipping will be cheaper if he combines it with the blower shroud he's ordering for T9620, but I can see if he can get it elsewhere.
(FWIW, I think in general there can be additional value for the customer in ordering the randoms from us - in confidence that they're getting the right part, and the ease of working with existing vendors.)
@karrad I haven't had any requests for just the links as of yet. At most maybe keep a couple at AM, but I don't think there's a need to have them on the website.
Aug 9 2019
Aug 8 2019
@karrad I got to see this first-hand when helping a friend setup his Mini a couple weeks ago. He used the Open Anyway button instead of changing security settings like our instructions suggest, and it worked just fine.
Aug 7 2019
Aug 2 2019
Aug 1 2019
Jul 17 2019
Jul 16 2019
@DaniAO Do you know what the screen resolution on your laptop is? I had an old laptop I couldn't use Cura LE on because the screen was something like 1366x768.
Jul 9 2019
Jul 6 2019
For further testing, I saved the pre-compiled package of 3.6.14 and attempted to install it on a fresh Ubuntu 18.04.2.
On a fresh installation of Ubuntu 18.04.2 LTS I installed Cura LE 3.6.13 via apt and had the same issue described. I was able to do a local build of 3.6.14, install the resulting .deb, and it launched successfully. Unsure if the magic sauce was building from source, or if 3.6.14 contains a fix that resolves this issue.
Jul 5 2019
@adam Thank you, since it's on the website we'll need it to be marked as can be sold so we can process any web orders that come in.
Jul 3 2019
@cathryn Here's the portion of that information I have:
Jun 25 2019
Jun 19 2019
Confirmed this is also present in my local build of 3.6.11