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Parts Request Form - fill out this form to request any needed parts from Product Planning

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Recent Activity

Today

youngmrcarlson added a comment to T6295: [KT-EL0063] Pomfret Discontinuation.

@DaniAO @sherylb Yeah, if it's not prohibitively costly to bring them back, they would sell much better if we keep them at AM instead of Daventry

Tue, Aug 20, 8:01 AM · Retail Parts

Yesterday

DaniAO added a comment to T6295: [KT-EL0063] Pomfret Discontinuation.

This is a power supply for TAZ 5 and I think they would sell here vs in Daventry. @youngmrcarlson thoughts on this?

Mon, Aug 19, 6:22 PM · Retail Parts
DaniAO updated subscribers of T9696: Name Change Request for EL-HR0130 (Mini X Extruder Harnesses Assembly).

We don't have a great formal process for name changes. @cmerot this would be a question for you.

Mon, Aug 19, 6:17 PM · Retail Parts
Galadriel created T9696: Name Change Request for EL-HR0130 (Mini X Extruder Harnesses Assembly).
Mon, Aug 19, 2:48 PM · Retail Parts
Galadriel added a comment to T9598: No Part Number Currently 24v 40w Heater Cartridge, 235mm with Micro-Fit 3.0 Pin Terminations.

@adam We get a fair amount of requests for this part so I definitely think that getting a retail part set up for this would be a good idea. Thanks!

Mon, Aug 19, 2:08 PM · Retail Parts
sherylb added a comment to T6295: [KT-EL0063] Pomfret Discontinuation.

@DaniAO Brian is out today. If we bring them back from Daventry we would be expected to sell them all from here. If they are currently sold and we need them for a customer and we are done producing them, let's bring them back sell them and be done with it if I am understanding this ticket correctly.

Mon, Aug 19, 1:15 PM · Retail Parts
DaniAO updated subscribers of T6295: [KT-EL0063] Pomfret Discontinuation.

@youngmrcarlson I am showing that we have 2 in CA and 10 still in the Daventry warehouse.

Mon, Aug 19, 12:32 PM · Retail Parts
DaniAO closed T9693: [AS-HE0033] HS+ 1.2 Hotend Assembly as Resolved.

@youngmrcarlson we all watch the board for that very reason :) but appreciate the tag any way.

Mon, Aug 19, 11:33 AM · Retail Parts
youngmrcarlson updated subscribers of T9693: [AS-HE0033] HS+ 1.2 Hotend Assembly.

@DaniAO Tagging you since Brent's out, don't know if you'd see it otherwise

Mon, Aug 19, 10:31 AM · Retail Parts
youngmrcarlson created T9693: [AS-HE0033] HS+ 1.2 Hotend Assembly.
Mon, Aug 19, 10:12 AM · Retail Parts

Fri, Aug 16

youngmrcarlson added a comment to T6295: [KT-EL0063] Pomfret Discontinuation.

@adam Do you know if we've hit this point yet? I think we've been out for quite a while.

Fri, Aug 16, 3:52 PM · Retail Parts
DRobertson added a comment to T8927: Product Photos - Dual v3 Adapter Kit.

Photos are prepped and ready for use for this product. Images are attached. If anyone needs the location where the files live let me know.

Fri, Aug 16, 2:08 PM · Retail Parts
johnson added a comment to T9671: Price for AS-HE0037 and AS-HE0038.

Thanks for the help!

Fri, Aug 16, 7:14 AM · Retail Parts

Thu, Aug 15

cathryn added a comment to T9060: Product Release-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

Source files, PDFs, SVGs, assembly instructions, and dimensions added. Please double-check that everything is correct, but it should be good to go.

Thu, Aug 15, 5:16 PM · Retail Parts
DRobertson added a comment to T8912: Retail Label - HE Tool head.

That works for me. Updated labels are attached.

Thu, Aug 15, 2:10 PM · Retail Parts
DaniAO added a comment to T9060: Product Release-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

@cathryn @eBeardslee the download has been synced now.

Thu, Aug 15, 1:18 PM · Retail Parts
DaniAO closed T9625: Routing through OCA as Resolved.
Thu, Aug 15, 1:15 PM · Retail Parts
DaniAO closed T9625: Routing through OCA, a subtask of T8923: Stocking MO - Dual v3 Adapter Kit, as Resolved.
Thu, Aug 15, 1:15 PM · Retail Parts
adam updated subscribers of T8926: Product Page - Dual v3 Adapter Kit.

@cathryn source files for this should now be on download.lb.com

Thu, Aug 15, 1:05 PM · Retail Parts
TyTh added a comment to T9671: Price for AS-HE0037 and AS-HE0038.

No rush, I can just see that out of warranty customers will want to be able to purchase these

Thu, Aug 15, 12:42 PM · Retail Parts
DaniAO added a comment to T9671: Price for AS-HE0037 and AS-HE0038.

@TyTh we can do that, but it's not going to be high in the priority list right now.

Thu, Aug 15, 12:34 PM · Retail Parts
cathryn added a comment to T6681: Retail Label- TAZ Pro extruder KT-CP0145.

These look great!
Copy suggestions: back: True Multi-Material 3D Printing Geometric freedom is at your command with the LulzBot TAZ Pro Dual Extruder. Utilize composite materials, soluble support, and multi-material designs with dual active-lifting hot ends and hardened steel components.

Thu, Aug 15, 10:55 AM · Retail Parts
TyTh renamed T9671: Price for AS-HE0037 and AS-HE0038 from Price for EL-HR0165 and EL-HR0166 to Price for AS-HE0037 and AS-HE0038.
Thu, Aug 15, 10:21 AM · Retail Parts
johnson updated the task description for T9671: Price for AS-HE0037 and AS-HE0038.
Thu, Aug 15, 10:19 AM · Retail Parts
TyTh added a comment to T9671: Price for AS-HE0037 and AS-HE0038.

I'm going to chime in and say we do want a retail kit and page set up for the hotends being used in the Pro

Thu, Aug 15, 10:07 AM · Retail Parts
johnson created T9671: Price for AS-HE0037 and AS-HE0038.
Thu, Aug 15, 10:03 AM · Retail Parts
DRobertson updated subscribers of T6681: Retail Label- TAZ Pro extruder KT-CP0145.
Thu, Aug 15, 9:35 AM · Retail Parts
cathryn added a comment to T8917: Product Page - HE Tool head.

Page created: https://www.lulzbot.com/store/tool-heads/he-tool-head-hardened-steel-05-mm
Adding source files, BOM, and Spec Sheet as I find them

Thu, Aug 15, 9:29 AM · Retail Parts
cathryn added a comment to T8912: Retail Label - HE Tool head.

In creating the product page for this tool head, I ran some of this verbiage by @Orias, and I have a slight edit: Create strong parts with a presentation-ready finish with hardened steel components and a 0.5 mm tool head.

Thu, Aug 15, 9:12 AM · Retail Parts
DRobertson added a comment to T6681: Retail Label- TAZ Pro extruder KT-CP0145.

TAZ Pro retail label design is all set up. We just need label numbers, OSHW cert number, and a once over on the copy and this label will be all set. Drafts are attached.

Thu, Aug 15, 8:48 AM · Retail Parts
DRobertson closed T8918: Product Photos - HE Tool head, a subtask of T8917: Product Page - HE Tool head, as Resolved.
Thu, Aug 15, 7:55 AM · Retail Parts
DRobertson closed T8918: Product Photos - HE Tool head as Resolved.
Thu, Aug 15, 7:55 AM · Retail Parts
DRobertson added a comment to T8918: Product Photos - HE Tool head.

Photos have been taken and prepped. As this is a public ticket, let me know if you need the location of images and I will provide them.

Thu, Aug 15, 7:54 AM · Retail Parts
adam added a comment to T8912: Retail Label - HE Tool head.

that looks great @DRobertson

Thu, Aug 15, 7:45 AM · Retail Parts
DRobertson added a comment to T8912: Retail Label - HE Tool head.

That sounds good to me. I've got the updated file attached. I didn't see any good spots to add in carbon fiber without it sounding clumsy, but if someone else does, post it up here and I'll get it in. Thanks for the help and edits, everyone!

Thu, Aug 15, 7:06 AM · Retail Parts

Wed, Aug 14

eBeardslee added a comment to T8912: Retail Label - HE Tool head.

Love this @cathryn. Ideally we always start with the value customers receive before saying what it is. "Carbon fiber" is a hot topic so if we can roll that in even better.

Wed, Aug 14, 8:29 PM · Retail Parts
cathryn added a comment to T8912: Retail Label - HE Tool head.

Per the discussion in the meeting today, I recommend switching the order on the last sentence so it reads, "Create stronger parts with more accuracy than ever before with hardened-steel components and a 0.5 mm nozzle."

Wed, Aug 14, 3:51 PM · Retail Parts
DRobertson added a comment to T8912: Retail Label - HE Tool head.

Sounds good, I've got the adjusted file attached.

Wed, Aug 14, 11:07 AM · Retail Parts
adam added a comment to T8912: Retail Label - HE Tool head.

I don't think it's going to be very quick - unfortunately @karrad is out for a week and he knows more about the plan for this testing.

Wed, Aug 14, 10:49 AM · Retail Parts
Orias added a comment to T8912: Retail Label - HE Tool head.
In T8912#174112, @adam wrote:

I don't think it's compatible with Mini 2 yet. Hardware wise it works, but we've had no testing on marlin 2.0 for Mini 2.

Wed, Aug 14, 10:47 AM · Retail Parts
Orias added a comment to T8912: Retail Label - HE Tool head.

IMO, abrasive isn't the point, it's the consequence of using such strong materials. I don't believe that industrial users will know right off the bat that PACF for example (nylon is always perceived as a low friction coefficient material) is that abrasive.

Wed, Aug 14, 10:47 AM · Retail Parts
adam updated subscribers of T8912: Retail Label - HE Tool head.

@DRobertson can we also say "equipped for composite materials" instead of "abrasive filament"? @Orias @eBeardslee what do you think? Does abrasive have more recognition than composite?

Wed, Aug 14, 10:07 AM · Retail Parts
Bobby4wd added a comment to T9350: EL-HR0092 Taz 6, Extruder 0 harness external.

@adam Cool. Thanks for the update

Wed, Aug 14, 9:56 AM · Retail Parts
adam added a comment to T8912: Retail Label - HE Tool head.

I don't think it's compatible with Mini 2 yet. Hardware wise it works, but we've had no testing on marlin 2.0 for Mini 2.

Wed, Aug 14, 9:56 AM · Retail Parts
DRobertson added a comment to T8912: Retail Label - HE Tool head.

First draft of label is ready for review:

Wed, Aug 14, 9:19 AM · Retail Parts
adam added a comment to T9598: No Part Number Currently 24v 40w Heater Cartridge, 235mm with Micro-Fit 3.0 Pin Terminations.

We have plenty of the EL-MS0184 in stock. IIRC we were concerned that customers would break the microfit pins trying to remove the old ones and install the new ones. We can get a retail part project set up for this.

Wed, Aug 14, 8:34 AM · Retail Parts
DRobertson added a comment to T9060: Product Release-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

@DaniAO I'm working remote today. @cathryn @eBeardslee Could one of you run down to the studio to grab the dims on it? It's assembled to fit on the pro.

Wed, Aug 14, 7:37 AM · Retail Parts
eBeardslee added a comment to T9060: Product Release-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

Change of URL: https://www.lulzbot.com/store/accessories/taz-pro-workhorse-abs-enclosure
@DaniAO please let Cat know as soon as these files have been synced and we can get this page live.

Wed, Aug 14, 7:32 AM · Retail Parts
DaniAO closed T9663: [PC-CN0101] CONN PLUG 20POS 3MM VERT DUAL as Resolved.

@noah the price has been set for this but these are items we try to stay away from selling to the customer. They can purchase this part at Digi-Key Corp as well.

Wed, Aug 14, 7:23 AM · Retail Parts
DaniAO updated subscribers of T9060: Product Release-LulzBot TAZ PRO/WE ABS+ Enclosure by Printed Solid-KT-MS0014.

We are waiting on IT to sync download.com and that should have all the source, STL, assembly instructions (which has the parts list on it).

Wed, Aug 14, 7:20 AM · Retail Parts