gyrfalconProject
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Report any issues relating to the gyrfalcon project

Recent Activity

Jun 19 2018

alexei added a watcher for gyrfalcon: alexei.
Jun 19 2018, 10:01 AM

Jun 13 2018

karrad closed T1568: Create OHAI as Resolved.

Closing this one out, customer facing OHAI is complete: https://ohai.lulzbot.com/project/installing-your-lulzbot-mini-graphical-lcd/accessories/

Jun 13 2018, 8:28 AM · gyrfalcon

May 16 2018

Orias added a comment to T2571: Add enclousure STL to product page.

Mini 2 compatibility added.

May 16 2018, 4:35 PM · gyrfalcon
DaniAO closed T2571: Add enclousure STL to product page as Resolved.

Thank you! Have made a note on the Mini 2 product page about this.. will close this one down.

May 16 2018, 3:33 PM · gyrfalcon
Orias added a comment to T2571: Add enclousure STL to product page.

The LCD model's on the product page, we can add Mini 2 compatibility to the product page when desired.

May 16 2018, 3:22 PM · gyrfalcon
DaniAO triaged T2571: Add enclousure STL to product page as High priority.
May 16 2018, 2:55 PM · gyrfalcon

Mar 5 2018

DaniAO closed T1672: Firmware update card as Resolved.

Proof sent to purchasing to order. Once in will get these updated into all the accessory parts.

Mar 5 2018, 11:36 AM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

@DaniAO Ben is out today, but he gave me verbal approval at the end of the day Friday. Please proceed.

Mar 5 2018, 8:58 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

@mcoronado looks good. @benmalouf okay to order?

Mar 5 2018, 8:06 AM · gyrfalcon

Mar 2 2018

mcoronado added a comment to T1672: Firmware update card.

Final proof for approval:

Mar 2 2018, 1:59 PM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

sounds good. yes, redirect has been made.

Mar 2 2018, 1:53 PM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

Only thing I might change, for consistency's sake is that we have a period before the first URL and no punctuation on the second. Maybe just add the word "at" in the first instance and drop the period?

Mar 2 2018, 1:47 PM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

@mcoronado I Like it!!

Mar 2 2018, 1:22 PM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

Please see v2 proof for approval:

Mar 2 2018, 1:13 PM · gyrfalcon

Feb 28 2018

benmalouf added a comment to T1672: Firmware update card.

Yes, the verbiage works for me.

Feb 28 2018, 8:03 AM · gyrfalcon

Feb 27 2018

DaniAO added a comment to T1672: Firmware update card.

@benmalouf @mcoronado Thoughts on the above verbiage?

Feb 27 2018, 8:13 AM · gyrfalcon

Feb 26 2018

DaniAO added a comment to T1672: Firmware update card.

Just a suggestion but what if it read something along the lines of:

Feb 26 2018, 12:18 PM · gyrfalcon

Feb 22 2018

benmalouf added a comment to T1672: Firmware update card.

Only problem is how would they know what warranty they have? Should we add a URL to the warranties page?

Feb 22 2018, 7:55 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

@mcoronado I think that would allow us to get away with one card for ALL the things.

Feb 22 2018, 7:40 AM · gyrfalcon

Feb 21 2018

mcoronado added a comment to T1672: Firmware update card.

Maybe: "This accessory is covered by a limited warranty and customer support period." ?

Feb 21 2018, 11:44 AM · gyrfalcon
karrad added a comment to T1672: Firmware update card.

I believe the reason why "accessories" was left at 30 days was for all of the replacement parts we offer, that customers need to install themselves. I am all for re-addressing this, just not sure how quickly we could get the legal side covered.

Feb 21 2018, 11:41 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

Ah right. OK. We didn't have any accessories at the time, so IMO this should be reconsidered. All of the same rationale for extending the tool head warranty would apply to the Modular Beds and the Mini LCD.

Feb 21 2018, 11:30 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

We also have the yellow firmware/ cura card. Is that something we need to keep or can we stick with the above card?

Feb 21 2018, 11:20 AM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

New proof w/o firmware link. Please let me know if we can use 90-day warranty on accessory products or if a 2nd card is needed:

Feb 21 2018, 10:30 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

Argh, really? Where/when was that decided? Seems to me like the rationale for 90-day warranties on tool heads applies to accessories as well.

Feb 21 2018, 10:21 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

@mcoronado Only catch is only tool heads come with 90 day warranty and accessories are 30.

Feb 21 2018, 10:05 AM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

Please review this image for approval
@DaniAO I'll provide a link to the final art upon approval. Thx!

Feb 21 2018, 9:56 AM · gyrfalcon
karrad added a comment to T1672: Firmware update card.

@benmalouf @DaniAO At the moment, no FW flash is required for the modular bed systems. We use the same PID settings as the older generation beds.

Feb 21 2018, 9:22 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

Will do! Once artwork is updated, we can get these ordered and will create the DCR/DCO to get those added/updated.

Feb 21 2018, 9:07 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

Ah, OK. We will want to add them to the Aerostruder boxes, please. IMO, the cards should go in:

Feb 21 2018, 9:04 AM · gyrfalcon
DaniAO updated subscribers of T1672: Firmware update card.

The V2 Congratulations card is DC-MS0060, and after a quick search, those are being used on the TAZ and Mini Flexystruders, Dual V2 and V3, Flexydually and the MOARsturder BoM's. I apologize, I misspoke on those cards. We are putting them in the boxes. Just not the standard tool heads or new Aerostruders.

Feb 21 2018, 8:31 AM · gyrfalcon
kent added a comment to T1672: Firmware update card.

@benmalouf oooooooh ok I didn't notice earlier that we are pointing them to that project set specifically. In this case, I don't see any issues with pointing people towards the OHAI @tutley since it is pretty explicit about how to upgrade the firmware using Cura in each installation instruction project.

Feb 21 2018, 8:19 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

This is where we send people who buy tool heads and accessories: https://ohai.lulzbot.com/group/accessories/ Each individual OHAI should have instructions about firmware flashing through Cura per product.

Feb 21 2018, 7:53 AM · gyrfalcon
kent added a comment to T1672: Firmware update card.

OHAI https://ohai.lulzbot.com/group/firmware-flashing/

Feb 21 2018, 7:46 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

@DaniAO That's the plan, but I found out yesterday that we haven't even been not including the more branded postcard in many of the tool head boxes, so no matter where we land on verbiage, we will want to double check the BOMs for all tool heads and accessories.

Feb 21 2018, 7:43 AM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

@mcoronado Instead of tool head, could that be changed to accessory? Then this one card would cover all tool heads, Modular Bed systems, and LCD currently. It would also cover any other accessory we come out with later.

Feb 21 2018, 7:36 AM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

@tutley To be clear, the customer facing OHAIs produced by the Marketing Department have been where we point people for tool head installation for the last couple of years at least. These particular OHAIs are meant to be customer facing and are well-reviewed for accuracy and ease of use. Basically, any of the OHAIs with a white background are intended to be used by users. The question is not whether or not we want to keep doing that because the alternative is either printed instructions or building out a new section of guides on LulzBot.com.

Feb 21 2018, 7:29 AM · gyrfalcon

Feb 20 2018

tutley updated subscribers of T1672: Firmware update card.

@DaniAO im a little hesitant to just point customers to the OHAI, the reasoning is because some of the OHAI kits in the past were wrong or just really poorly put together. It has been getting a lot better over the last 2 years or so, but saying refer to "OHAI for instructions" will require the OHAI to be very well maintained and accurate. @kent what is your input on this? I think we can still reference the OHAI on the card, but not have it be the only direction. Just my thoughts

Feb 20 2018, 3:17 PM · gyrfalcon
mcoronado added a comment to T1672: Firmware update card.

Please review these for approval:


Feb 20 2018, 2:16 PM · gyrfalcon
benmalouf added a comment to T1672: Firmware update card.

@DaniAO I realized/remembered in talking to MC this morning that we have two different cards. One is a more positive brand-forward postcard that points them to OHAI and reminds them of their warranty. The other is the firmware warning card on bright green stock that was added after to really drive the firmware point home (again, I think, because of potential for burning out a fan on the v2 tool heads).

Feb 20 2018, 12:30 PM · gyrfalcon
DaniAO updated subscribers of T1672: Firmware update card.

Bringing R&D into the discussion.

Feb 20 2018, 11:18 AM · gyrfalcon

Feb 15 2018

benmalouf added a comment to T1672: Firmware update card.

@mcoronado Let's make sure to discuss this early next week. I think, and would like to confirm with R&D/MER that failure to update firmware is much less likely to destroy anything anymore.

Feb 15 2018, 4:17 PM · gyrfalcon
DaniAO added a comment to T1672: Firmware update card.

It was also brought to our attention that there isn't a card that is sent out with the Modular bed system that points to install directions. This card wouldn't really work for those as firmware doesn't need to be updated for those to be installed.

Feb 15 2018, 2:12 PM · gyrfalcon

Feb 13 2018

benmalouf added a comment to T1672: Firmware update card.

@DaniAO Yeah, that makes sense to me. Text could say can "damage your 3D printer or this accessory."

Feb 13 2018, 11:47 AM · gyrfalcon
DaniAO updated subscribers of T1672: Firmware update card.

Bringing @benmalouf and @mcoronado in on this. We could update that card to read accessories, so we only have to stock one card that would cover all accessories going forward.

Feb 13 2018, 9:17 AM · gyrfalcon
west assigned T1672: Firmware update card to DaniAO.
Feb 13 2018, 7:24 AM · gyrfalcon

Feb 12 2018

west closed T1659: Mini lcd cover front tight fit as Resolved.
Feb 12 2018, 4:27 PM · gyrfalcon
west closed T1726: holes in LCD PCB's do not line up with holes in LCD case as Resolved.
Feb 12 2018, 4:27 PM · gyrfalcon

Feb 7 2018

glatti closed T1882: Step 16 header as Resolved.
Feb 7 2018, 7:38 AM · gyrfalcon
glatti added a comment to T1882: Step 16 header.

Thanks, Eric! Good catch. It's been changed

Feb 7 2018, 7:38 AM · gyrfalcon